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  1. May 22, 2019
    • JediKev's avatar
      issue: Retained Deleted ListItem Errors · a3297a25
      JediKev authored
      This addresses an issue where New Tickets will fail for Users with a deleted
      ListItem retained in their Contact Information form. This is due to the
      system deleting the `list_id` for the ListItem so when we run
      `getFilterData()` for the User we can't find the list which causes a fatal
      error later down the line. This adds an OR statement to the
      `SelectionField::getFilterData()` method to skip said ListItems if no
      `list_id` is present.
      a3297a25
  2. May 09, 2019
    • JediKev's avatar
      cli: Package Better Wording · bf20bdd5
      JediKev authored
      This updates the variable name that determines if the current PHP version is
      5.6+ from `$php56` to `$php56plus`. This will help other understand better
      what the variable is/does.
      bf20bdd5
  3. Apr 29, 2019
    • JediKev's avatar
      oops: .eml/.msg Missing Not Operator · ce8aadf8
      JediKev authored
      This addresses a typo where we are missing a not operator in class
      MailFetcher when checking for no `$body` in the fetched attachments. This
      adds the not operator so that the `if()` statement is properly executed and
      we correctly set a fake body when there is none.
      ce8aadf8
  4. Apr 25, 2019
    • JediKev's avatar
      cli: Package No File Permissions · 25e6c6e9
      JediKev authored
      This addresses an issue where the `package` cli module is leaving out the
      permissions on files. This causes the final ZIP archive to contain files
      without permissions meaning the files are un-usable until you restore
      permissions. This can make life difficult on people trying to install
      osTicket with minimal knowledge as they wouldn’t know what is wrong.
      
      This is due to the `setExternalAttributesName` method not shifting 16 bits
      on the file "mode" which will not translate to binary. The file "mode" is
      the inode protection mode for a file returned by the `stat()` method. It is
      essentially a decimal representation of a file's permissions. Since "mode"
      is in decimal format we need to shift by 16 bits to translate it to binary
      so the archiver understands. Once the mode is translated to binary the
      permissions are preserved.
      25e6c6e9
    • aydreeihn's avatar
      Lint Fixes · 8c878db6
      aydreeihn authored
      This commit gets rid of PHP warnings. Additionally, it updates the lint tests to be more accurate.
      8c878db6
  5. Apr 24, 2019
    • JediKev's avatar
      jquery: Update Again · f8d085ea
      JediKev authored
      This updates jQuery to the latest stable release of v3.4.0.
      f8d085ea
    • JediKev's avatar
      xss: XSS To LFI Vulnerability · eab6747e
      JediKev authored
      This addresses a vulnerability found by [AkkuS CW](https://pentest.com.tr)
      where a simple XSS attempt can lead to an LFI (Local File Inclusion) attack.
      The issue stems from the system returning the unformatted file contents in
      an error message when uploading a CSV to the User Importer. This formats the
      contents before uploading so that if the contents are returned in an error
      message they will not be executed by the browser which therefore prevents
      XSS attempts and the possibility of an LFI attack. This also formats all the
      user-created data sent to ImportError to prevent the same issue.
      eab6747e
  6. Apr 17, 2019
    • JediKev's avatar
      issue: .eml/.msg Attachments · 4098a2bf
      JediKev authored
      This addresses an issue where `.eml` and `.msg` files on incoming mails are
      being dropped. This is due the the mail fetcher that tries to process
      `.eml`/`.msg` files and adds them as thread entries rather than adding them
      as attachments. This adds a new section that utilizes a new method to fetch
      the body of `.eml`/`.msg` files, fetches the subjects of the `.eml`/`.msg`
      files as the attachment names, and creates attachments. This preserves the
      `.eml` and `.msg` files and adds them to the pertinent thread entries as
      attachments.
      4098a2bf
  7. Apr 11, 2019
    • JediKev's avatar
      issue: iFrame Single Quotes · ae5ced39
      JediKev authored
      It's all about the single quotes baby! Apparently I can't read; the single
      quotes are only meant for word options such as `'self'` and `'none'`. When
      adding single quotes to the `<host-source>` options it takes them
      literally…too literally. For example, if your options are `'localhost:80
      localhost:8080 localhost:8000'` then `'localhost:80` and `localhost:8000'`
      will be seen as "invalid" due to the single quotes. This removes the single
      quotes from every line that sets the CSP so all options are valid. This also
      adds single quotes around the `self` option so it stays valid as well.
      ae5ced39
  8. Apr 05, 2019
    • aydreeihn's avatar
      FAQ Issues · ce3d69ae
      aydreeihn authored
      This commit fixes several issues with how we manage FAQs and related objects.
      
      1. When trying to add a Help Topic to an FAQ, we should add the record to the faq_topic table after saving the faq so that we can accurately retrieve the faq_id
      
      2. When deleting a Help Topic, we need to make sure we're using the topic->delete function rather than deleting based on a QuerySet so that the related FAQ Topics will also be deleted.
      
      3. When deleting a FAQ Category, we need to ensure that we delete all related FAQs and FAQ Topics. To do this, we should use the delete function from the FAQ class first to delete all related FAQs and FAQ Topics and then we should use the Category delete function to delete the remaining Category (remove faqs->expunge from the category->delete function since it we now pass through faq->delete as well)
      ce3d69ae
  9. Apr 04, 2019
    • JediKev's avatar
      issue: sendAccessLink On NULL · 6f9f2e17
      JediKev authored
      This addresses an issue where entering a collaborator's email to send ticket
      email access link throws a fatal error. This is due to the method that
      checks for tickets with the User's email equal to the email provided. This
      only checks for User's emails not Collaborator emails. This adds a check for
      Collaborator emails as well so this will not crash out.
      6f9f2e17
  10. Mar 29, 2019
    • JediKev's avatar
      oops: Emojis Strip Korean · 6387d820
      JediKev authored
      This addresses an issue where Korean text is stripped from the body. This is
      due to the strip_emoticons function, as Korean text is in the same unicode
      range as some of the emojis.
      6387d820
  11. Mar 26, 2019
    • JediKev's avatar
      issue: Strip Emoticons · f584a26a
      JediKev authored
      This addresses an issue where emoticons/emojis cut off the remainder of the
      email when being added to a ticket thread.
      f584a26a
  12. Mar 18, 2019
    • JediKev's avatar
      issue: Organizations Users Sort · 1214c753
      JediKev authored
      This addresses issue 4803 where sorting by Users on Organizations does not
      sort properly. It sorts by name instead of the User count. This corrects the
      value in the `$sortOptions` array from `users` to `user_count`.
      1214c753
    • Hans Chen's avatar
      fix bug · 17c7e1d1
      Hans Chen authored
      not sending new ticket alert to account manager.
  13. Mar 11, 2019
    • JediKev's avatar
      issue: Duplicate Form Titles · 5bae5159
      JediKev authored
      This addresses an issue mentioned in the forum where having more than one
      custom field on a ticket shows the same title for all forms on the
      client-side ticket view (after creation). This adds an array of the form
      names indexed by sort order and displays them in the correct order with the
      correct names.
      5bae5159
    • JediKev's avatar
      iframe: Allow Multiple iFrame Domains · 4f7c4dcb
      JediKev authored
      Previously, we added a security header to prevent click-jacking called
      "X-Frame-Options". This introduced an issue with people using osTicket in
      iFrames on their websites. To mitigate the issue, this updates the security
      header to allow the site to be framed from specified domains, if none
      provided we default to 'self'. This adds a new field to General System
      Settings called "Allow iFrames" where you may enter a comma separated list
      of domains that the site can be framed on. This also adds a validator for
      the field to validate the domains and ensure they fit the <host-source>
      syntax from [Mozilla Developer
      Docs](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources).
      4f7c4dcb
  14. Mar 04, 2019
    • JediKev's avatar
      issue: FAQ Return Errors · f591cafe
      JediKev authored
      This addresses an issue reported on the Forum where creating a new FAQ and
      not filling out required information returns the correct error but returns
      the incorrect template (FAQ View Template). This is due to the check for an
      FAQ when determining the template to return. This adds a check for the FAQ
      ID to determine if it’s an actual FAQ or just a model instance.
      f591cafe
    • JediKev's avatar
      issue: FAQ Search Results · cd4ba226
      JediKev authored
      This addresses an issue reported on the forum where searching for a keyword
      in FAQ search brings back more results than it should. This is due to the
      format of the query selecting the results, essentially, the `WHERE NOT`
      statement is not properly formatted so the `OR` statements take precedence
      over the `WHERE NOT` causing non-public results to be shown to the client.
      The `WHERE NOT` statement contains the bit to select from only public faqs
      and since the `OR` takes precedence it will return the non-public results
      too.
      cd4ba226
  15. Feb 26, 2019
    • JediKev's avatar
      issue: Canned Response Variables · 1c8e97c8
      JediKev authored
      This addresses issue 4756 where the `%{recipient.ticket_link}` variable is
      not being replaced when the canned response is loaded in the reply box; all
      other link variables work. This is due to the recipient object not being
      passed to the variableReplacer which means the ticket_link is not available.
      This adds the recipient object to the variableReplacer so the ticket_link
      variable is properly replaced like the others on load.
      1c8e97c8
    • JediKev's avatar
      issue: PHP 7.2 Ticket Status · cb710243
      JediKev authored
      This addresses issue 4716 where updating a Ticket Status throws a fatal
      error of "Too few arguments" when using PHP 7.2. This is due to `$errors`
      not being passed to the `update()` function causing PHP 7.2 to freak out.
      This creates an `$errors` array and passes it to `update()` so PHP 7.2 is
      happy and we are all happy. :)
      cb710243
  16. Feb 14, 2019
    • JediKev's avatar
      issue: Upgrader Wrong Guide Link · 61e240c3
      JediKev authored
      This addresses issue 4738 where the Upgrade and Migration Guide link is
      incorrect. This updates the link to the new Documentation site.
      61e240c3
  17. Jan 31, 2019
    • JediKev's avatar
      jq: Update To jQuery-3.3.1 · 4febc785
      JediKev authored
      This pull request is wayyyy overdue. This updates jQuery and all related
      files to the latest jQuery release (3.3.1). This also adds a new script
      called jQuery-Migrate that maintains older functions needed for a few things
      (eg. `filedrop.field.js`).
      4febc785
  18. Jan 17, 2019
    • JediKev's avatar
      issue: Hide Task Loading Overlay · 786653ef
      JediKev authored
      This addresses an issue where the Loading overlay on Tasks will not
      disappear after the request was submitted. This adds two lines to first hide
      the "Loading" modal and then toggle the overlay.
      786653ef
  19. Jan 03, 2019
    • aydreeihn's avatar
      Issue: Tasks Within Tickets · 85f42422
      aydreeihn authored
      This commit addresses issues we had with viewing Task(s) within a Ticket:
      
      1. When viewing the table of all Tasks on a Ticket, the Options dropdown should only allow the Agent to Reopen or Close the Tasks based on the status of the Tasks.
      Ex: If there is only 1 Open Task, you should only see the 'Close' Option
          If there are 2 Closed Tasks, you should only see the 'Reopen' Option
          If there are multiple Tasks in which some are Open and some are Closed, you should see both the 'Reopen' and 'Close' options
      
      2. When viewing an individual Task within a Ticket, the status options were the opposite of what they should have been. Now, if the Task is Open, the Agent will see the option to 'Close' the Task. If the Task is Closded, the Agent will see the option to 'Reopen' the Task.
      85f42422
  20. Jan 02, 2019
    • JediKev's avatar
      issue: Dashboard Export Period · b951032c
      JediKev authored
      This addresses an issue where exporting statistics via the dashboard within
      a certain timeframe (eg. 07/01/2018 -> One Quarter) will always export the
      statistics from the selected date up to today. This is due to the Period
      option always being set to "Up to today" when the Export button is clicked
      which in return exports the stats from the selected start date to today.
      This adds JS to set the period the Agent selects so the Export will return
      the stats from the selected date to the selected period.
      b951032c
  21. Nov 06, 2018
    • JediKev's avatar
      oops: Remove DST From User Update · 10e7c422
      JediKev authored
      This addresses an issue where Users updating their profile will throw an SQL
      error in the system logs. This is due to a line of code trying to set a
      value for the `dst` column which no longer exists as of `1.10.0`.
      10e7c422
  22. Sep 14, 2018
  23. Sep 05, 2018
  24. Aug 29, 2018
  25. Aug 23, 2018
    • JediKev's avatar
      forms: Disabled By Help Topic Users · 0780eb7d
      JediKev authored
      This addresses issue 4470 where Users creating tickets via Client Portal and
      failing to fill out a required field makes disabled fields by Help Topic
      appear on the page. When the disabled fields appear they allow Users to
      populate and save data that they were not meant to submit.
      0780eb7d
  26. Aug 22, 2018
    • JediKev's avatar
      issue: CDATA Phone Contains · e9214c2e
      JediKev authored
      This addresses an issue where people who do not have a phone field on the
      contact information form go to search for a User in the User Directory and
      the system crashes. This is due to the search query that always contains the
      phone field variable. This only adds the phone variable to the search query
      if the field actually exists.
      e9214c2e
    • Peter Rotich's avatar
      Tasks: Task visibility · 44a7f8f6
      Peter Rotich authored
      Allow ticket assignee to see tasks associated with the ticket.
      44a7f8f6
  27. Aug 21, 2018
    • JediKev's avatar
      issue: mPDF SetAutoFont RTL · 3fb04227
      JediKev authored
      This addresses an issue where `SetAutoFont()` was making the Thai PDFs
      break. This adds the `AUTOFONT_RTL` flag to only autodetect RTL languages
      and nothing else.
      3fb04227
    • JediKev's avatar
      issue: SelectionField nset · 2d277075
      JediKev authored
      This addresses an issue where creating an advanced search with selection
      field "does not have a value" throws a fatal error. This was due to an
      improperly named search method "notset".
      2d277075
  28. Aug 20, 2018
    • JediKev's avatar
      cron: Clean Expired Passwd Resets · 70b37d47
      JediKev authored
      This adds functionality to clean expired password reset tokens on cron runs.
      70b37d47
    • JediKev's avatar
      sessions: Clear On Password Set/Reset · 1aaab76f
      JediKev authored
      This adds a Signal to clean Agent and User sessions upon setting/resetting
      their password. If an Agent/User resets their own password and has multiple
      sessions open it will log them out of every session except the one they’re
      on.
      1aaab76f
  29. Aug 19, 2018
    • Peter Rotich's avatar
      Make getFiles() return files · 75b515ad
      Peter Rotich authored
      This commit addresses the root cause of an issue commit 96892beb (now
              reverted) attempted to solve - by providing consistency between
      getFiles and getAttachments
      75b515ad
  30. Aug 16, 2018
    • JediKev's avatar
      issue: mPDF Arabic Fonts · 01c4dda2
      JediKev authored
      This addresses issue 4449 where using an Arabic language pack and trying to
      print a ticket returns a PDF with either squares for text or no text at all.
      01c4dda2
    • JediKev's avatar
      issue: Task Term Search · 90cc65ae
      JediKev authored
      This addresses an issue where searching for a Task by title returns all
      Tasks in the search. This is due to the visibility filtering methods used to
      filter tickets by staff's visibility.
      90cc65ae
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