accessibility: Screen Readable Actions

This improves accessibility by adding screen readable labels to ticket
actions that don’t already have them.

issue: CDATA Phone Contains

forms: Disabled By Help Topic Users

This addresses issue 4470 where Users creating tickets via Client Portal and
failing to fill out a required field makes disabled fields by Help Topic
appear on the page. When the disabled fields appear they allow Users to
populate and save data that they were not meant to submit.

This addresses an issue where people who do not have a phone field on the
contact information form go to search for a User in the User Directory and
the system crashes. This is due to the search query that always contains the
phone field variable. This only adds the phone variable to the search query
if the field actually exists.

issue: mPDF SetAutoFont RTL

issue: SelectionField nset

This addresses an issue where `SetAutoFont()` was making the Thai PDFs
break. This adds the `AUTOFONT_RTL` flag to only autodetect RTL languages
and nothing else.

This addresses an issue where creating an advanced search with selection
field "does not have a value" throws a fatal error. This was due to an
improperly named search method "notset".

Make getFiles() return files

issue: Task Term Search

cron: Clean Expired Passwd Resets

This adds functionality to clean expired password reset tokens on cron runs.

sessions: Clear On Password Set/Reset

This adds a Signal to clean Agent and User sessions upon setting/resetting
their password. If an Agent/User resets their own password and has multiple
sessions open it will log them out of every session except the one they’re
on.

This commit addresses the root cause of an issue commit 96892beb (now
        reverted) attempted to solve - by providing consistency between
getFiles and getAttachments

Relative Time Fixes:

issue: mPDF Arabic Fonts

This addresses issue 4449 where using an Arabic language pack and trying to
print a ticket returns a PDF with either squares for text or no text at all.

This addresses an issue where searching for a Task by title returns all
Tasks in the search. This is due to the visibility filtering methods used to
filter tickets by staff's visibility.

This commit removes the logic that was used for time within 2 days which would give a result of either today or tomorrow when something could actually be in 2 days instead.

It also rounds relative time that is within 29 days so that the result will be more accurate.
Ex: 1.99 will round to 2 instead of showing 1

tests: Git Conflict Markers

issue: Ticket Filter Does Not Match Regex

perms: Alphabetize Role/Staff Permissions

issue: Wrong Attachment Names

issue: Old Attachment Names

This alphabetizes all Role and Staff Permissions.

This addresses an issue reported on the forums where the ticket filter Rule
option of “Does Not Match Regex” isn’t working properly; instead it works in
reverse.

issue: FAQ & Canned Attachments Dropping

Task Assigned Team Issue:

This addresses an issue where it appeared as though tasks could not be assigned to teams if an agent in the team was not a part of the task's department. The assigment was actually taking place, however, it was not showing up in the Assignee column. Now the form will correctly display the column

This addresses an issue where FAQ & Canned Response attachments are dropping
when another agent edits the FAQ or Canned Response.

This addresses an issue where uploading a file you’ve uploaded before but
renamed is not saving the new name in the Attachment table.

This addresses an issue where FileUploadFields are displaying the old names
of existing files with new names.

issue: Canned Resp Select2 Width

This enhances the Select2 canned response box by making it wider, showing
more text in each line.

issue: Featured FAQs On Disable

This addresses an issue where the client portal shows Featured FAQs on the
sidebar even thought the Knowledgebase is Disabled.

issue: Deleted Field Thread Events (template)