- Apr 01, 2015
-
-
Jared Hancock authored
-
- Mar 27, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
Here's an example email structure: ``` multipart/mixed - multipart/report; delivery-status - multipart/alternative - text/plain - text/html - message/delivery-status - message/rfc822 ``` The previous code would only find the body if the email main headers had: Content-Type: multipart/report; report-type="delivery-status". In such a case it would scan for a plain/text body. This patch will scan for the usual body if the scan for the body as usual if the report scan did not find anything. Also, output errors to stderr when running API from the command line
-
- Mar 25, 2015
-
-
Jared Hancock authored
It seems that most systems handle the newline character alone without a problem; however, some systems cannot handle the standard CRLF line ending at all.
-
Jared Hancock authored
-
Jared Hancock authored
The %ticket_email_info table needs an index on thread_id. This is done in the `develop-next` branch; however, this patch helps alleviate performance issues on the main branch until the `develop-next` branch is collapsed for main line development.
-
- Mar 23, 2015
-
-
Ethan Bell authored
Fixed typo
-
Jared Hancock authored
-
- Mar 19, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
This also adjusts the logic internally to lookup the priority by the priority_urgency field, which should be constrained to follow priority precedence over the priority_id field.
-
- Mar 18, 2015
-
-
Jared Hancock authored
Because CSV has no way of indicating a content character set, writing the file with a Unicode byte-order mark is useful to declare the content in UTF-8 encoding.
-
Jared Hancock authored
-
Jared Hancock authored
-
Jared Hancock authored
-
Jared Hancock authored
-
- Mar 17, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
-
Jared Hancock authored
When sending alerts to agents, consider the setting of the new message alert configuration.
-
- Mar 16, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
This will help when saving rules with trailing spaces for instance, which may make things not match when visually the administrator would otherwise expect the filter to match.
-
Jared Hancock authored
-
Jared Hancock authored
Fixes #1834
-
Jared Hancock authored
For a yet unknown reason, the association between the field implementations and the DynamicFormEntry object is not maintained from calls to DynamicFormEntry::getFields(). This patch addresses the issue by always associating the "form" when returning from ::getFields()
-
- Mar 13, 2015
-
-
Jared Hancock authored
-
Peter Rotich authored
Preserve the fields indexed keys Only sort the fields once, after adding missing fields
-
Jared Hancock authored
Reset field content when building a new form
-
- Mar 12, 2015
-
-
Chefkeks authored
See: http://osticket.com/forum/discussion/85083/osticket-sends-no-html-mails#latest Looked at crowdin and the term "Add Organization" is already used in the following context: #: include/staff/templates/org-lookup.tmpl.php:82 So my suggestion is to use it also for this context here, which would not require a new translation ;) Michael
-
- Mar 11, 2015
-
-
yadimon authored
-
- Mar 10, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
-
Jared Hancock authored
-
Jared Hancock authored
Fixes #1809
-
- Mar 09, 2015
-
-
Jared Hancock authored
-
Jared Hancock authored
-
Peter Rotich authored
Get all dynamic fields in DynamicFormEntry, not just fields with answers
-
- Mar 05, 2015
-
-
Jared Hancock authored
-
- Mar 02, 2015
-
-
Jared Hancock authored
This partially reverts commit bff191b6. The hasSpecialSearch() method can be retired in `develop-next` — NOT in the `develop` branch
-
Jared Hancock authored
If the system receives an email by a collaborator which has not yet been added to the ticket (a friend of a friend — that is, a collaborator forwards an email to a third-party), a header is added to the thread body something like: Received From: afriendofafriend@mycompany.tld However, if the thread body is text and the HTML ticket thread is enabled, then the text formatting hint will be lost and the body will be assumed as HTML deeper inside the thread entry creation process. Therefore, the whitespace inside the resulting thread entry will be collapsed. This patch addresses the issue by maintaining the original format hint with the thread body.
-
- Feb 27, 2015
-
-
Luke Drummond authored
-
Jared Hancock authored
-