class.forms.php

                'hint'=>__('Text shown in before any input from the user'),
                'configuration'=>array('size'=>40, 'length'=>40,
                    'translatable'=>$this->getTranslateTag('placeholder')
                ),
            )),
        );
    }

    function hasSpecialSearch() {
        return false;
    }

    function validateEntry($value) {
        parent::validateEntry($value);
        $config = $this->getConfiguration();
        $validators = array(
            '' =>       null,
            'email' =>  array(array('Validator', 'is_email'),
                __('Enter a valid email address')),
            'phone' =>  array(array('Validator', 'is_phone'),
                __('Enter a valid phone number')),
            'ip' =>     array(array('Validator', 'is_ip'),
                __('Enter a valid IP address')),
            'number' => array('is_numeric', __('Enter a number')),
            'regex' => array(
                function($v) use ($config) {
                    $regex = $config['regex'];
                    return @preg_match($regex, $v);
                }, __('Value does not match required pattern')
            ),
        );
        // Support configuration forms, as well as GUI-based form fields
        $valid = $this->get('validator');
        if (!$valid) {
            $valid = $config['validator'];
        }
        if (!$value || !isset($validators[$valid]))
            return;
        $func = $validators[$valid];
        $error = $func[1];
        if ($config['validator-error'])
            $error = $this->getLocal('validator-error', $config['validator-error']);
        if (is_array($func) && is_callable($func[0]))
            if (!call_user_func($func[0], $value))
                $this->_errors[] = $error;
    }
}

class PasswordField extends TextboxField {
    static $widget = 'PasswordWidget';

    function to_database($value) {
        return Crypto::encrypt($value, SECRET_SALT, $this->getFormName());
    }

    function to_php($value) {
        return Crypto::decrypt($value, SECRET_SALT, $this->getFormName());
    }
}

class TextareaField extends FormField {
    static $widget = 'TextareaWidget';

    function getConfigurationOptions() {
        return array(
            'cols'  =>  new TextboxField(array(
                'id'=>1, 'label'=>__('Width').' '.__('(chars)'), 'required'=>true, 'default'=>40)),
            'rows'  =>  new TextboxField(array(
                'id'=>2, 'label'=>__('Height').' '.__('(rows)'), 'required'=>false, 'default'=>4)),
            'length' => new TextboxField(array(
                'id'=>3, 'label'=>__('Max Length'), 'required'=>false, 'default'=>0)),
            'html' => new BooleanField(array(
                'id'=>4, 'label'=>__('HTML'), 'required'=>false, 'default'=>true,
                'configuration'=>array('desc'=>__('Allow HTML input in this box')))),
            'placeholder' => new TextboxField(array(
                'id'=>5, 'label'=>__('Placeholder'), 'required'=>false, 'default'=>'',
                'hint'=>__('Text shown in before any input from the user'),
                'configuration'=>array('size'=>40, 'length'=>40,
                    'translatable'=>$this->getTranslateTag('placeholder')),
            )),
        );
    }

    function hasSpecialSearch() {
        return false;
    }

    function display($value) {
        $config = $this->getConfiguration();
        if ($config['html'])
            return Format::safe_html($value);
        else
            return nl2br(Format::htmlchars($value));
    }

    function searchable($value) {
        $value = preg_replace(array('`<br(\s*)?/?>`i', '`</div>`i'), "\n", $value); //<?php
        $value = Format::htmldecode(Format::striptags($value));
        return Format::searchable($value);
    }

    function export($value) {
        return (!$value) ? $value : Format::html2text($value);
    }

    function parse($value) {
        $config = $this->getConfiguration();
        if ($config['html'])
            return Format::sanitize($value);
        else
            return $value;
    }

}

class PhoneField extends FormField {
    static $widget = 'PhoneNumberWidget';

    function getConfigurationOptions() {
        return array(
            'ext' => new BooleanField(array(
                'label'=>__('Extension'), 'default'=>true,
                'configuration'=>array(
                    'desc'=>__('Add a separate field for the extension'),
                ),
            )),
            'digits' => new TextboxField(array(
                'label'=>__('Minimum length'), 'default'=>7,
                'hint'=>__('Fewest digits allowed in a valid phone number'),
                'configuration'=>array('validator'=>'number', 'size'=>5),
            )),
            'format' => new ChoiceField(array(
                'label'=>__('Display format'), 'default'=>'us',
                'choices'=>array(''=>'-- '.__('Unformatted').' --',
                    'us'=>__('United States')),
            )),
        );
    }

    function hasSpecialSearch() {
        return false;
    }

    function validateEntry($value) {
        parent::validateEntry($value);
        $config = $this->getConfiguration();
        # Run validator against $this->value for email type
        list($phone, $ext) = explode("X", $value, 2);
        if ($phone && (
                !is_numeric($phone) ||
                strlen($phone) < $config['digits']))
            $this->_errors[] = __("Enter a valid phone number");
        if ($ext && $config['ext']) {
            if (!is_numeric($ext))
                $this->_errors[] = __("Enter a valid phone extension");
            elseif (!$phone)
                $this->_errors[] = __("Enter a phone number for the extension");
        }
    }

    function parse($value) {
        // NOTE: Value may have a legitimate 'X' to separate the number and
        // extension parts. Don't remove the 'X'
        $val = preg_replace('/[^\dX]/', '', $value);
        // Pass completely-incorrect string for validation error
        return $val ?: $value;
    }

    function toString($value) {
        $config = $this->getConfiguration();
        list($phone, $ext) = explode("X", $value, 2);
        switch ($config['format']) {
        case 'us':
            $phone = Format::phone($phone);
            break;
        }
        if ($ext)
            $phone.=" x$ext";
        return $phone;
    }
}

class BooleanField extends FormField {
    static $widget = 'CheckboxWidget';

    function getConfigurationOptions() {
        return array(
            'desc' => new TextareaField(array(
                'id'=>1, 'label'=>__('Description'), 'required'=>false, 'default'=>'',
                'hint'=>__('Text shown inline with the widget'),
                'configuration'=>array('rows'=>2)))
        );
    }

    function to_database($value) {
        return ($value) ? '1' : '0';
    }

    function parse($value) {
        return $this->to_php($value);
    }
    function to_php($value) {
        return $value ? true : false;
    }

    function toString($value) {
        return ($value) ? __('Yes') : __('No');
    }

    function getSearchMethods() {
        return array(
            'set' =>        __('checked'),
            'set.not' =>    __('unchecked'),
        );
    }

    function getSearchMethodWidgets() {
        return array(
            'set' => null,
            'set.not' => null,
        );
    }
}

class ChoiceField extends FormField {
    static $widget = 'ChoicesWidget';

    function getConfigurationOptions() {
        return array(
            'choices'  =>  new TextareaField(array(
                'id'=>1, 'label'=>__('Choices'), 'required'=>false, 'default'=>'',
                'hint'=>__('List choices, one per line. To protect against spelling changes, specify key:value names to preserve entries if the list item names change'),
                'configuration'=>array('html'=>false)
            )),
            'default' => new TextboxField(array(
                'id'=>3, 'label'=>__('Default'), 'required'=>false, 'default'=>'',
                'hint'=>__('(Enter a key). Value selected from the list initially'),
                'configuration'=>array('size'=>20, 'length'=>40),
            )),
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=>__('Prompt'), 'required'=>false, 'default'=>'',
                'hint'=>__('Leading text shown before a value is selected'),
                'configuration'=>array('size'=>40, 'length'=>40,
                    'translatable'=>$this->getTranslateTag('prompt'),
                ),
            )),
            'multiselect' => new BooleanField(array(
                'id'=>1, 'label'=>'Multiselect', 'required'=>false, 'default'=>false,
                'configuration'=>array(
                    'desc'=>'Allow multiple selections')
            )),
        );
    }

    function parse($value) {
        return $this->to_php($value ?: null);
    }

    function to_database($value) {
        if (!is_array($value)) {
            $choices = $this->getChoices();
            if (isset($choices[$value]))
                $value = array($value => $choices[$value]);
        }
        if (is_array($value))
            $value = JsonDataEncoder::encode($value);

        return $value;
    }

    function to_php($value) {
        if (is_string($value))
            $value = JsonDataParser::parse($value) ?: $value;

        // CDATA table may be built with comma-separated key,value,key,value
        if (is_string($value)) {
            $values = array();
            $choices = $this->getChoices();
            foreach (explode(',', $value) as $V) {
                if (isset($choices[$V]))
                    $values[$V] = $choices[$V];
            }
            if (array_filter($values))
                $value = $values;
        }
        $config = $this->getConfiguration();
        if (!$config['multiselect'] && is_array($value) && count($value) < 2) {
            reset($value);
            $value = key($value);
        }
        return $value;
    }

    function toString($value) {
        if (!is_array($value))
            $value = $this->getChoice($value);
        if (is_array($value))
            return implode(', ', $value);
        return (string) $value;
    }

    function getChoice($value) {

        $choices = $this->getChoices();
        $selection = array();
        if ($value && is_array($value)) {
            $selection = $value;
        } elseif (isset($choices[$value]))
            $selection[] = $choices[$value];
        elseif ($this->get('default'))
            $selection[] = $choices[$this->get('default')];

        return $selection;
    }

    function getChoices($verbose=false) {
        if ($this->_choices === null || $verbose) {
            // Allow choices to be set in this->ht (for configurationOptions)
            $this->_choices = $this->get('choices');
            if (!$this->_choices) {
                $this->_choices = array();
                $config = $this->getConfiguration();
                $choices = explode("\n", $config['choices']);
                foreach ($choices as $choice) {
                    // Allow choices to be key: value
                    list($key, $val) = explode(':', $choice);
                    if ($val == null)
                        $val = $key;
                    $this->_choices[trim($key)] = trim($val);
                }
                // Add old selections if nolonger available
                // This is necessary so choices made previously can be
                // retained
                $values = ($a=$this->getAnswer()) ? $a->getValue() : array();
                if ($values && is_array($values)) {
                    foreach ($values as $k => $v) {
                        if (!isset($this->_choices[$k])) {
                            if ($verbose) $v .= ' (retired)';
                            $this->_choices[$k] = $v;
                        }
                    }
                }
            }
        }
        return $this->_choices;
    }

    function lookupChoice($value) {
        return null;
    }

    function getSearchMethods() {
        return array(
            'set' =>        __('has a value'),
            'notset' =>     __('does not have a value'),
            'includes' =>   __('includes'),
            '!includes' =>  __('does not include'),
        );
    }

    function getSearchMethodWidgets() {
        return array(
            'set' => null,
            'notset' => null,
            'includes' => array('ChoiceField', array(
                'choices' => $this->getChoices(),
                'configuration' => array('multiselect' => true),
            )),
            '!includes' => array('ChoiceField', array(
                'choices' => $this->getChoices(),
                'configuration' => array('multiselect' => true),
            )),
        );
    }

    function getSearchQ($method, $value, $name=false) {
        $name = $name ?: $this->get('name');
        switch ($method) {
        case '!includes':
            return Q::not(array("{$name}__in" => array_keys($value)));
        case 'includes':
            return new Q(array("{$name}__in" => array_keys($value)));
        default:
            return parent::getSearchQ($method, $value, $name);
        }
    }
}

class DatetimeField extends FormField {
    static $widget = 'DatetimePickerWidget';

    function to_database($value) {
        // Store time in gmt time, unix epoch format
        return (string) $value;
    }

    function to_php($value) {
        if (!$value)
            return $value;
        else
            return (int) $value;
    }

    function asVar($value, $id=false) {
        if (!$value) return null;
        return new FormattedDate((int) $value, 'UTC', false, false);
    }
    function asVarType() {
        return 'FormattedDate';
    }

    function toString($value) {
        global $cfg;
        $config = $this->getConfiguration();
        // If GMT is set, convert to local time zone. Otherwise, leave
        // unchanged (default TZ is UTC)
        if ($config['time'])
            return Format::datetime($value, false, !$config['gmt'] ? 'UTC' : false);
        else
            return Format::date($value, false, false, !$config['gmt'] ? 'UTC' : false);
    }

    function export($value) {
        $config = $this->getConfiguration();
        if (!$value)
            return '';
        else
            return Format::date($value, false, 'y-MM-dd HH:mm:ss', !$config['gmt'] ? 'UTC' : false);
    }

    function getConfigurationOptions() {
        return array(
            'time' => new BooleanField(array(
                'id'=>1, 'label'=>__('Time'), 'required'=>false, 'default'=>false,
                'configuration'=>array(
                    'desc'=>__('Show time selection with date picker')))),
            'gmt' => new BooleanField(array(
                'id'=>2, 'label'=>__('Timezone Aware'), 'required'=>false,
                'configuration'=>array(
                    'desc'=>__("Show date/time relative to user's timezone")))),
            'min' => new DatetimeField(array(
                'id'=>3, 'label'=>__('Earliest'), 'required'=>false,
                'hint'=>__('Earliest date selectable'))),
            'max' => new DatetimeField(array(
                'id'=>4, 'label'=>__('Latest'), 'required'=>false,
                'default'=>null, 'hint'=>__('Latest date selectable'))),
            'future' => new BooleanField(array(
                'id'=>5, 'label'=>__('Allow Future Dates'), 'required'=>false,
                'default'=>true, 'configuration'=>array(
                    'desc'=>__('Allow entries into the future' /* Used in the date field */)),
            )),
        );
    }

    function validateEntry($value) {
        $config = $this->getConfiguration();
        parent::validateEntry($value);
        if (!$value) return;
        if ($config['min'] and $value < $config['min'])
            $this->_errors[] = __('Selected date is earlier than permitted');
        elseif ($config['max'] and $value > $config['max'])
            $this->_errors[] = __('Selected date is later than permitted');
        // strtotime returns -1 on error for PHP < 5.1.0 and false thereafter
        elseif ($value === -1 or $value === false)
            $this->_errors[] = __('Enter a valid date');
    }

    function getSearchMethods() {
        return array(
            'set' =>        __('has a value'),
            'notset' =>     __('does not have a value'),
            'equal' =>      __('on'),
            'notequal' =>   __('not on'),
            'before' =>     __('before'),
            'after' =>      __('after'),
            'between' =>    __('between'),
            'ndaysago' =>   __('in the last n days'),
            'ndays' =>      __('in the next n days'),
        );
    }

    function getSearchMethodWidgets() {
        $config_notime = $config = $this->getConfiguration();
        $config_notime['time'] = false;
        return array(
            'set' => null,
            'notset' => null,
            'equal' => array('DatetimeField', array(
                'configuration' => $config_notime,
            )),
            'notequal' => array('DatetimeField', array(
                'configuration' => $config_notime,
            )),
            'before' => array('DatetimeField', array(
                'configuration' => $config,
            )),
            'after' => array('DatetimeField', array(
                'configuration' => $config,
            )),
            'between' => array('InlineformField', array(
                'form' => array(
                    'left' => new DatetimeField(),
                    'text' => new FreeTextField(array(
                        'configuration' => array('content' => 'and'))
                    ),
                    'right' => new DatetimeField(),
                ),
            )),
            'ndaysago' => array('InlineformField', array(
                'form' => array(
                    'until' => new TextboxField(array(
                        'configuration' => array('validator'=>'number', 'size'=>4))
                    ),
                    'text' => new FreeTextField(array(
                        'configuration' => array('content' => 'days'))
                    ),
                ),
            )),
            'ndays' => array('InlineformField', array(
                'form' => array(
                    'until' => new TextboxField(array(
                        'configuration' => array('validator'=>'number', 'size'=>4))
                    ),
                    'text' => new FreeTextField(array(
                        'configuration' => array('content' => 'days'))
                    ),
                ),
            )),
        );
    }

    function getSearchQ($method, $value, $name=false) {
        $name = $name ?: $this->get('name');
        switch ($method) {
        case 'after':
            return new Q(array("{$name}__gte" => $value));
        case 'before':
            return new Q(array("{$name}__lt" => $value));
        case 'between':
            return new Q(array(
                "{$name}__gte" => $value['left'],
                "{$name}__lte" => $value['right'],
            ));
        case 'ndaysago':
            return new Q(array(
                "{$name}__lt" => SqlFunction::NOW(),
                "{$name}__gte" => SqlExpression::minus(SqlFunction::NOW(), SqlInterval::DAY($value['until'])),
            ));
        case 'ndays':
            return new Q(array(
                "{$name}__gt" => SqlFunction::NOW(),
                "{$name}__lte" => SqlExpression::plus(SqlFunction::NOW(), SqlInterval::DAY($value['until'])),
            ));
        default:
            return parent::getSearchQ($method, $value, $name);
        }
    }
}

/**
 * This is kind-of a special field that doesn't have any data. It's used as
 * a field to provide a horizontal section break in the display of a form
 */
class SectionBreakField extends FormField {
    static $widget = 'SectionBreakWidget';

    function hasData() {
        return false;
    }

    function isBlockLevel() {
        return true;
    }
}

class ThreadEntryField extends FormField {
    static $widget = 'ThreadEntryWidget';

    function isChangeable() {
        return false;
    }
    function isBlockLevel() {
        return true;
    }
    function isPresentationOnly() {
        return true;
    }
    function hasSpecialSearch() {
        return false;
    }

    function getConfigurationOptions() {
        global $cfg;

        $attachments = new FileUploadField();
        $fileupload_config = $attachments->getConfigurationOptions();
        if ($cfg->getAllowedFileTypes())
            $fileupload_config['extensions']->set('default', $cfg->getAllowedFileTypes());

        foreach ($fileupload_config as $C) {
            $C->set('visibility', new VisibilityConstraint(new Q(array(
                'attachments__eq'=>true,
            )), VisibilityConstraint::HIDDEN));
        }
        return array(
            'attachments' => new BooleanField(array(
                'label'=>__('Enable Attachments'),
                'default'=>$cfg->allowAttachments(),
                'configuration'=>array(
                    'desc'=>__('Enables attachments, regardless of channel'),
                ),
                'validators' => function($self, $value) {
                    if (!ini_get('file_uploads'))
                        $self->addError(__('The "file_uploads" directive is disabled in php.ini'));
                }
            )),
        )
        + $fileupload_config;
    }

    function isAttachmentsEnabled() {
        $config = $this->getConfiguration();
        return $config['attachments'];
    }
}

class PriorityField extends ChoiceField {
    function getWidget($widgetClass=false) {
        $widget = parent::getWidget($widgetClass);
        if ($widget->value instanceof Priority)
            $widget->value = $widget->value->getId();
        return $widget;
    }

    function hasIdValue() {
        return true;
    }

    function getChoices($verbose=false) {
        $sql = 'SELECT priority_id, priority_desc FROM '.PRIORITY_TABLE
              .' ORDER BY priority_urgency DESC';
        $choices = array('' => '— '.__('Default').' —');
        if (!($res = db_query($sql)))
            return $choices;

        while ($row = db_fetch_row($res))
            $choices[$row[0]] = $row[1];
        return $choices;
    }

    function parse($id) {
        return $this->to_php(null, $id);
    }

    function to_php($value, $id=false) {
        if (is_array($id)) {
            reset($id);
            $id = key($id);
        }
        elseif ($id === false)
            $id = $value;
        if ($id)
            return Priority::lookup($id);
    }

    function to_database($prio) {
        return ($prio instanceof Priority)
            ? array($prio->getDesc(), $prio->getId())
            : $prio;
    }

    function toString($value) {
        return ($value instanceof Priority) ? $value->getDesc() : $value;
    }

    function searchable($value) {
        // Priority isn't searchable this way
        return null;
    }

    function getConfigurationOptions() {
        $choices = $this->getChoices();
        $choices[''] = __('System Default');
        return array(
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=>__('Prompt'), 'required'=>false, 'default'=>'',
                'hint'=>__('Leading text shown before a value is selected'),
                'configuration'=>array('size'=>40, 'length'=>40),
            )),
            'default' => new ChoiceField(array(
                'id'=>3, 'label'=>__('Default'), 'required'=>false, 'default'=>'',
                'choices' => $choices,
                'hint'=>__('Default selection for this field'),
                'configuration'=>array('size'=>20, 'length'=>40),
            )),
        );
    }

    function getConfiguration() {
        global $cfg;

        $config = parent::getConfiguration();
        if (!isset($config['default']))
            $config['default'] = $cfg->getDefaultPriorityId();
        return $config;
    }
}
FormField::addFieldTypes(/*@trans*/ 'Dynamic Fields', function() {
    return array(
        'priority' => array(__('Priority Level'), PriorityField),
    );
});


class DepartmentField extends ChoiceField {
    function getWidget() {
        $widget = parent::getWidget();
        if ($widget->value instanceof Dept)
            $widget->value = $widget->value->getId();
        return $widget;
    }

    function hasIdValue() {
        return true;
    }

    function getChoices() {
        global $cfg;

        $choices = array();
        if (($depts = Dept::getDepartments()))
            foreach ($depts as $id => $name)
                $choices[$id] = $name;

        return $choices;
    }

    function parse($id) {
        return $this->to_php(null, $id);
    }

    function to_php($value, $id=false) {
        if (is_array($id)) {
            reset($id);
            $id = key($id);
        }
        return $id;
    }

    function to_database($dept) {
        return ($dept instanceof Dept)
            ? array($dept->getName(), $dept->getId())
            : $dept;
    }

    function toString($value) {
        return (string) $value;
    }

    function searchable($value) {
        return null;
    }

    function getConfigurationOptions() {
        return array(
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=>__('Prompt'), 'required'=>false, 'default'=>'',
                'hint'=>__('Leading text shown before a value is selected'),
                'configuration'=>array('size'=>40, 'length'=>40),
            )),
        );
    }
}
FormField::addFieldTypes(/*@trans*/ 'Dynamic Fields', function() {
    return array(
        'department' => array(__('Department'), DepartmentField),
    );
});


class AssigneeField extends ChoiceField {
    function getWidget() {
        $widget = parent::getWidget();
        if (is_object($widget->value))
            $widget->value = $widget->value->getId();
        return $widget;
    }

    function hasIdValue() {
        return true;
    }

    function getChoices() {
        global $cfg;
        $choices = array(__('Agents') => new ArrayObject(), __('Teams') => new ArrayObject());
        $A = current($choices);
        if (($agents = Staff::getAvailableStaffMembers()))
            foreach ($agents as $id => $name)
                $A['s'.$id] = $name;

        next($choices);
        $T = current($choices);
        if (($teams = Team::getTeams()))
            foreach ($teams as $id => $name)
                $T['t'.$id] = $name;

        return $choices;
    }

    function parse($id) {
        return $this->to_php(null, $id);
    }

    function to_php($value, $id=false) {
        if (is_array($id)) {
            reset($id);
            $id = key($id);
        }

        return $id;
    }


    function to_database($value) {
        return (is_object($value))
            ? array($value->getName(), $value->getId())
            : $value;
    }

    function toString($value) {
        return (string) $value;
    }

    function searchable($value) {
        return null;
    }

    function getConfigurationOptions() {
        return array(
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=>__('Prompt'), 'required'=>false, 'default'=>'',
                'hint'=>__('Leading text shown before a value is selected'),
                'configuration'=>array('size'=>40, 'length'=>40),
            )),
        );
    }
}
FormField::addFieldTypes(/*@trans*/ 'Dynamic Fields', function() {
    return array(
        'assignee' => array(__('Assignee'), AssigneeField),
    );
});


class TicketStateField extends ChoiceField {

    static $_states = array(
            'open' => array(
                'name' => /* @trans, @context "ticket state name" */ 'Open',
                'verb' => /* @trans, @context "ticket state action" */ 'Open'
                ),
            'closed' => array(
                'name' => /* @trans, @context "ticket state name" */ 'Closed',
                'verb' => /* @trans, @context "ticket state action" */ 'Close'
                )
            );
    // Private states
    static $_privatestates = array(
            'archived' => array(
                'name' => /* @trans, @context "ticket state name" */ 'Archived',
                'verb' => /* @trans, @context "ticket state action" */ 'Archive'
                ),
            'deleted'  => array(
                'name' => /* @trans, @context "ticket state name" */ 'Deleted',
                'verb' => /* @trans, @context "ticket state action" */ 'Delete'
                )
            );

    function hasIdValue() {
        return true;
    }

    function isChangeable() {
        return false;
    }

    function getChoices($verbose=false) {
        static $_choices;

        if (!isset($_choices)) {
            // Translate and cache the choices
            foreach (static::$_states as $k => $v)
                $_choices[$k] =  _P('ticket state name', $v['name']);

            $this->ht['default'] =  '';
        }

        return $_choices;
    }

    function getChoice($state) {

        if ($state && is_array($state))
            $state = key($state);

        if (isset(static::$_states[$state]))
            return _P('ticket state name', static::$_states[$state]['name']);

        if (isset(static::$_privatestates[$state]))
            return _P('ticket state name', static::$_privatestates[$state]['name']);

        return $state;
    }

    function getConfigurationOptions() {
        return array(
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=> __('Prompt'), 'required'=>false, 'default'=>'',
                'hint'=> __('Leading text shown before a value is selected'),
                'configuration'=>array('size'=>40, 'length'=>40),
            )),
        );
    }

    static function getVerb($state) {

        if (isset(static::$_states[$state]))
            return _P('ticket state action', static::$_states[$state]['verb']);

        if (isset(static::$_privatestates[$state]))
            return _P('ticket state action', static::$_privatestates[$state]['verb']);
    }
}
FormField::addFieldTypes('Dynamic Fields', function() {
    return array(
        'state' => array('Ticket State', TicketStateField, false),
    );
});

class TicketFlagField extends ChoiceField {

    // Supported flags (TODO: move to configurable custom list)
    static $_flags = array(
            'onhold' => array(
                'flag' => 1,
                'name' => 'Onhold',
                'states' => array('open'),
                ),
            'overdue' => array(
                'flag' => 2,
                'name' => 'Overdue',
                'states' => array('open'),
                ),
            'answered' => array(
                'flag' => 4,
                'name' => 'Answered',
                'states' => array('open'),
                )
            );

    var $_choices;

    function hasIdValue() {
        return true;
    }

    function isChangeable() {
        return true;
    }

    function getChoices($verbose=false) {
        $this->ht['default'] =  '';

        if (!$this->_choices) {
            foreach (static::$_flags as $k => $v)
                $this->_choices[$k] = $v['name'];
        }

        return $this->_choices;
    }

    function getConfigurationOptions() {
        return array(
            'prompt' => new TextboxField(array(
                'id'=>2, 'label'=>'Prompt', 'required'=>false, 'default'=>'',
                'hint'=>'Leading text shown before a value is selected',
                'configuration'=>array('size'=>40, 'length'=>40),
            )),
        );
    }
}

FormField::addFieldTypes('Dynamic Fields', function() {
    return array(
        'flags' => array('Ticket Flags', TicketFlagField, false),
    );
});

class FileUploadField extends FormField {
    static $widget = 'FileUploadWidget';