- Oct 14, 2015
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Peter Rotich authored
Include collaborated tickets Pagenate user and org tickets listing Add ability to export tickets
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- Oct 03, 2015
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Peter Rotich authored
Fixes a bug where a lock icon is shown on tickets listing even when the lock in question is expired.
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- Sep 28, 2015
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Jared Hancock authored
Load and cache all the attachments on a thread prior to rendering the items. That removes the need to run a query per thread item to check for- and fetch attachments.
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Jared Hancock authored
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- Sep 26, 2015
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Jared Hancock authored
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Jared Hancock authored
This feature allows (by option) an organization to allow its members to see tickets from other members. It can be used beside or instead of the automated collaboration feature. Now, collaborators retain access to tickets on which they participate; however, sharing can be used to enable access to other tickets owned by their organization.
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- Aug 27, 2015
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Jared Hancock authored
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Jared Hancock authored
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- Aug 26, 2015
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Nathan Febuary authored
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Nathan Febuary authored
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- Aug 24, 2015
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Nathan Febuary authored
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- Aug 18, 2015
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
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Jared Hancock authored
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- Aug 17, 2015
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Peter Rotich authored
Redirect to recent queue / listing on transfer or assign
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Peter Rotich authored
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Peter Rotich authored
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- Aug 11, 2015
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Peter Rotich authored
Utilize the same template for tickets and tasks queues
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- Aug 10, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Aug 07, 2015
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Jared Hancock authored
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- Aug 06, 2015
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Peter Rotich authored
Disable pjax on task print
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Peter Rotich authored
- Adds mass assign, transfer to ticket queues - Retire inline forms for ticket assignment and transfer
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- Aug 04, 2015
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Jared Hancock authored
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Jared Hancock authored
And two flags, one which signals that stored HTML is correctly balanced and does not need to be balanced when rendered in the ticket view. The second is used to signal messages received from collaborators. Additionally, this patch fixes showing external inline images (via the [Show Images] button) when clicked.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
Implement generic get dynamic fields lookup routines
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- Aug 03, 2015
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Peter Rotich authored
- Tickets cannot be closed when an open ticket exists - Tickets/Tasks cannot be closed when required for close fields are missing data - Add isCloseable routine to ticket/task classes
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- Jul 30, 2015
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Jared Hancock authored
Initially, include support only for Gravatar
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- Jul 29, 2015
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Jared Hancock authored
This patch shores up the new list management feature with the custom list handler feature written to support lists being saved in a table other than %list_item, namely the built-in ticket status list. Also squelch the 'You sure?' popup appearing multiple times.
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- Jul 27, 2015
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Peter Rotich authored
Restrict view access depending on agent's perm.
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- Jul 21, 2015
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Jared Hancock authored
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Jared Hancock authored
* Make the "Items" tab the default * Drop the "Showing ..." text and add a count to the items tab * Redirect to "Items" tab when creating a new list * Add a new list item by ajax rather than refresh
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Jared Hancock authored
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Jared Hancock authored
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