Allow fields to be configured for view / edit / required for both agents and
end users. Fields can also be disabled now so that the field remains in the
form but is no longer displayed for new entries.

Allow tickets to be created without a subject — use the help topic full name
instead.

In-line forms are forms that are rendered as one field. The data of the
inline form is also saved in the data for one field. Currently, the data is
rendered to JSON and stashed in the database.

The data in the field is also accessible via the variable replacement
system, so something line %{ticket.field.subfield} can be handled by the
inline form field.

Also, autodetect the endusers timezone using the jstimezonedetect Javascript
library.

This patch adds support for automatic date and time formatting based on a
selection of locale. The locale can default to the system or user specified
language+locale, or can be elected separately. For instance, English
speakers can pick between US, GB, and many other English speaking locales.

This also removes the need of the %timezone table and uses the timezonedb
built into PHP 5.3+. User's can now select from a much longer list of
database and no longer need to deal with the DST checkbox.

Move the attachments to the sidebar, add the concept of language-specific
attachments. Add a sidebar to the front page. De-emphasize the "open new
ticket" button. Add a knowledge base search feature to front page and also
add the concept of "featured" articles and categories on the front page.

Also complete the translation client-side

Drafts now are placed directly into the HTML response. The response contains
the draft information as well as the original content saved in the database
for the content being modified. The draft itself is placed into the redactor
box rather than the current content.

This patch also reduces some of the [Draft Saved] notices where there is no
content or the content has not yet been modified.

Also fix a crash when re-rendering the new ticket by staff page after a
validation error.

Use the cdata field when searching and sorting the ticket listing on the
client side.

Consider current status settings to determine if a ticket is reopen-able
Show a warning on staff's ticket view if the ticket is not reopen-able

This is necessary to avoid confusion vs. closed state.

This will allow for more complex widgets to be added as plugins which
include css and javascript media files without manually adding header or
footer lines.

Add context to ticket state name (noun) and action (verbs)

Conflicts:

	include/class.forms.php

Previously, if the enduser registration mode were set to something other
than `public`, the agent sign-in link would not be shown. Now, the agent
sign-in link is always shown on the enduser sign-in page.

Ticket numbers are now configurable as a system-default and by help topic.
Previously, an administrator could select between six-digit random and
sequential numbers. Now, the sequence is selectable so multiple sequences
as needed, and a format can be specified to define how the ticket numbers
look. Formats can also be defined for each help topic.