Enforce status settings on follow up messages
Consider current status settings to determine if a ticket is reopen-able Show a warning on staff's ticket view if the ticket is not reopen-able
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- include/api.tickets.php 4 additions, 0 deletionsinclude/api.tickets.php
- include/class.mailfetch.php 4 additions, 0 deletionsinclude/class.mailfetch.php
- include/class.ticket.php 18 additions, 5 deletionsinclude/class.ticket.php
- include/client/view.inc.php 10 additions, 0 deletionsinclude/client/view.inc.php
- include/staff/ticket-view.inc.php 20 additions, 8 deletionsinclude/staff/ticket-view.inc.php
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