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8eebe3bc

Commit 8eebe3bc authored 10 years ago by Peter Rotich

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Enforce status settings on follow up messages

Consider current status settings to determine if a ticket is reopen-able
Show a warning on staff's ticket view if the ticket is not reopen-able

parent 25d0fc22

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include/api.tickets.php 4 additions, 0 deletions

include/api.tickets.php
include/class.mailfetch.php 4 additions, 0 deletions

include/class.mailfetch.php
include/class.ticket.php 18 additions, 5 deletions

include/class.ticket.php
include/client/view.inc.php 10 additions, 0 deletions

include/client/view.inc.php
include/staff/ticket-view.inc.php 20 additions, 8 deletions

include/staff/ticket-view.inc.php

with 56 additions and 13 deletions

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