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  1. Oct 14, 2013
  2. Oct 11, 2013
  3. Oct 10, 2013
  4. Oct 09, 2013
    • Jared Hancock's avatar
      Fix the upgrade scripts · 45b8cca9
      Jared Hancock authored
      45b8cca9
    • Jared Hancock's avatar
      Fixup the installer · e055cc21
      Jared Hancock authored
      Fixup several minor bugs concerning initial experience
      e055cc21
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
    • Jared Hancock's avatar
      Enable attachments by default · 484d2ef1
      Jared Hancock authored
      484d2ef1
    • Jared Hancock's avatar
      Fix upgrade from 1.8 develop branch · 956b8c80
      Jared Hancock authored
      956b8c80
    • Jared Hancock's avatar
      efe859a1
    • Jared Hancock's avatar
      Changes made after feature review · 9478ccb8
      Jared Hancock authored
      9478ccb8
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  5. Sep 02, 2013
  6. Aug 20, 2013
  7. Aug 12, 2013
    • Jared Hancock's avatar
      Make default data translatable · 20f3e62a
      Jared Hancock authored
      This is one of the last major hurdles to make osTicket fully translatable.
      With the advent of 1.7.0, database migration is based on the MD5 hash of the
      install SQL file. Therefore, the install SQL script cannot be modified (ie.
      translated) or else the system cannot be migrated, since the MD5 hash will
      no longer match up.
      
      This patch pulls initial data out of the install file so that it can be
      translatable. Eventually the install worksheet can allow a drop-down box of
      the default system language. The default data from that language will be
      loaded into the system.
      20f3e62a
    • Jared Hancock's avatar
      Always log stuff during upgrades (for real) · f300a765
      Jared Hancock authored
      Anything that would happen after the last patch was applied would never be
      logged, because the system would immediately indicate that no upgrade was
      pending.
      f300a765
  8. Aug 09, 2013
  9. Aug 02, 2013
    • Jared Hancock's avatar
      Revisit migration tasks · 8de0d4e2
      Jared Hancock authored
      * Move migration scripted tasks to the stream folder naming them .task.php.
      * Add a MigrationTask abstract class to server as the base of migration
        tasks.
      * Move the migration tasks from class.upgrader to the new task files
      8de0d4e2
  10. Jul 11, 2013
  11. Jul 10, 2013
    • Andrew Abdalian's avatar
      Spelling, grammar and readability fixups · c6c923f9
      Andrew Abdalian authored
      Spelling, grammar and readability in upgrader documents
        - Tweaked spelling, grammar and wording to make the text of the upgrader
          pages more readable.
      Fixed spelling regression
        - Higly —> Highly
      Spelling and readability fixes for /include/class.* files
        - Fixed some spelling mistakes
      A couple more spelling/readability fixes.
        - More fixes
      c6c923f9
  12. Jul 04, 2013
    • Jared Hancock's avatar
      Add start of documentation for database migration · df5d2cbb
      Jared Hancock authored
      Allow `streams.cfg` to be implied as 'core', which will default to only
      upgrading the core osTicket stream.
      
      Use signature to describe snapshots rather than md5
      df5d2cbb
    • Jared Hancock's avatar
      Support multiple update streams · b02778cd
      Jared Hancock authored
      This patch allows the upgrader to upgrade multiple database update
      'streams'. The main stream is renamed to 'core' to reflect changes made
      to the config class. This will significantly ease customizations
      requiring database customizations, and will make plugins requiring
      database changes possible.
      b02778cd
  13. Jul 03, 2013
  14. May 28, 2013
    • Jared Hancock's avatar
      Various bug-fixes for the upgrader · 0e0f6dcb
      Jared Hancock authored
      - timezone_offset was dropped from the config table at 1.7-dpr1
      - upgrader: only apply five patches in one request
      - upgrader: fix readPatchInfo to work correctly
      - session: support migrating from 1.6 (again)
      - config: support migrating from 1.6 (fallback)
      - config: no default for 'isonline' setting
      - config: fix SQL whitespace issue for schema signature fallbacks
      - config: hash 1.6 versions in the schema signature lookup
      - upgrader: fix logging bug in attachment migration
      0e0f6dcb
    • Jared Hancock's avatar
      Federate configuration settings · db81f071
      Jared Hancock authored
      Change the config table from a column-based table to a key-value table
      with namespacing. This allows several parts of osTicket to store their
      respective configurations in the same table without requiring database
      structure updates
      
      'namespace' is reserved in PHP
      db81f071
  15. May 23, 2013
    • Jared Hancock's avatar
      Use ticket default department=0 · 3e206b68
      Jared Hancock authored
      Since the first department id cannot be assumed
      3e206b68
    • Jared Hancock's avatar
      Migrate to new session storage model · 58d29950
      Jared Hancock authored
      58d29950
    • Jared Hancock's avatar
      Use database default storage engine · 55e1c8ec
      Jared Hancock authored
      Drop required usage of MyISAM tables, and drop fulltext indexes as they
      are not used in the code currently anyway. Also, use a blob to store
      session data so as not to waste space with UTF-8 encoding. Lastly, fix
      session_id storage to use VARCHAR(255) which is required for versions
      of MySQL < 5.0.3, and use ascii for the storage model for the
      session_id as it will contain simple characters only.
      55e1c8ec
  16. May 22, 2013
    • Jared Hancock's avatar
      Allow osTicket to install on a database cluster · c83248ce
      Jared Hancock authored
      The problem stems from assumed MySQL insert ids. In MySQL clusters, the id
      numbers will not necessarily be consecutive. This patch causes the install
      and upgrade patches to lookup the assumed values for the linked id numbers.
      c83248ce
  17. Apr 10, 2013
  18. Mar 11, 2013
  19. Feb 14, 2013
  20. Jan 21, 2013
  21. Jan 18, 2013
  22. Dec 17, 2012
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