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  1. Oct 14, 2013
  2. Oct 11, 2013
  3. Oct 10, 2013
  4. Oct 09, 2013
    • Jared Hancock's avatar
      Rebase onto feature/html-thread · 9e4e35d7
      Jared Hancock authored
      9e4e35d7
    • Jared Hancock's avatar
      Fix the upgrade scripts · 45b8cca9
      Jared Hancock authored
      45b8cca9
    • Jared Hancock's avatar
      f7384359
    • Jared Hancock's avatar
      Fix changing and saving of client's name · 948ce7ff
      Jared Hancock authored
      948ce7ff
    • Jared Hancock's avatar
      Fix bug when creating a new dynamic list · cb0df242
      Jared Hancock authored
      cb0df242
    • Jared Hancock's avatar
      Fixup the installer · e055cc21
      Jared Hancock authored
      Fixup several minor bugs concerning initial experience
      e055cc21
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
    • Jared Hancock's avatar
      Move client information to separate formset · 53666db6
      Jared Hancock authored
      This moves client information like name and email address out of the general
      dynamic forms data for a ticket. It really paves the way for the first-class
      user of the future.
      53666db6
    • Jared Hancock's avatar
      Rebase form sections to forms and remove form sets · 59c219f4
      Jared Hancock authored
      Previously, form sections were grouped into form sets for reusability. This
      patch drops the form sets and makes form sections the new "forms".
      Eventually a section-header field will be added that technically does not
      add any dynamic data to the form, but allows for the same feature as having
      a form set with multiple sections.
      59c219f4
    • Jared Hancock's avatar
      Better implementation of joins in ORM · 1ce20852
      Jared Hancock authored
      Use an internal hash table of join information to prevent multiple joins
      over the same path. Also use table aliases in order to support self joins or
      otherwise multiple joins to the same table using different paths.
      1ce20852
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
    • Peter Rotich's avatar
      Merge pull request #5 from greezybacon/feature/html-thread · 3e3544cb
      Peter Rotich authored
      
      HTML ticket thread, inline images and draft support
      
      Reviewed-By: default avatarPeter Rotich <peter@osticket.com>
      3e3544cb
    • Jared Hancock's avatar
      Don't handle text email messages like HTML · 431a1612
      Jared Hancock authored
      This patch changes the behavior of the mailer to support a 'text' option to
      hint if the message is a text-only message. If so, no HTML processing will
      be performed on the message and a text-only email (with no inline
      attachments) will be emitted and sent.
      431a1612
    • Jared Hancock's avatar
      Fix canned response injection · 4c7173d2
      Jared Hancock authored
      4c7173d2
    • Jared Hancock's avatar
      Enable attachments by default · 484d2ef1
      Jared Hancock authored
      484d2ef1
    • Jared Hancock's avatar
      Fix upgrade from 1.8 develop branch · 956b8c80
      Jared Hancock authored
      956b8c80
    • Jared Hancock's avatar
      efe859a1
    • Jared Hancock's avatar
      Fix attachment data on new install · 2832eb9f
      Jared Hancock authored
      2832eb9f
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