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Commit d5f20297 authored by Jared Hancock's avatar Jared Hancock
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Encourage sign-ups on the mailing list

Also raise awareness of the hosted platform for osTicket
parent 3b7bb04b
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......@@ -72,6 +72,33 @@ class Upgrader {
function setState($state) {
$this->state = $state;
if ($state == 'done')
$this->createUpgradedTicket();
}
function createUpgradedTicket() {
//Create a ticket to make the system warm and happy.
$dept_id = $cfg->getDefaultDeptId();
$prio_id = $cfg->getDefaultPriorityId();
$sql='INSERT INTO '.TICKET_TABLE.' SET created=NOW(), status="open", source="Web" '
." ,priority_id=$prio_id, dept_id=$dept_id, topic_id=0 "
.' ,ticketID='.db_input(Misc::randNumber(6))
.' ,email="support@osticket.com" '
.' ,name="osTicket Support" '
.' ,subject="osTicket Upgraded!"';
if(db_query($sql, false) && ($tid=db_insert_id())) {
if(!($msg=file_get_contents(UPGRADE_DIR.'msg/upgraded.txt')))
$msg='Congratulations and Thank you for choosing osTicket!';
$sql='INSERT INTO '.TICKET_THREAD_TABLE.' SET created=NOW()'
.', source="Web" '
.', thread_type="M" '
.', ticket_id='.db_input($tid)
.', title='.db_input('osTicket Upgraded')
.', body='.db_input($msg);
db_query($sql, false);
}
}
function getMode() {
......
osTicket upgraded successfully! Please refer to the Release Notes (http://osticket.com/wiki/Release_Notes) for more information about changes and new features.
Be sure to join osTicket forum (http://osticket.com/forums) and our mailing list (http://osticket.com/support/subscribe.php) , if you haven't done so already, to stay up to date on announcements, security updates and alerts! Your contribution to osTicket community will be appreciated!
Be sure to join osTicket forum (http://osticket.com/forums) and our mailing list (http://osticket.com/updates) , if you haven't done so already, to stay up to date on announcements, security updates and alerts! Your contribution to osTicket community will be appreciated!
The osTicket team is committed to providing support to all users through our free online resources and a full range of commercial support packages and services. For more information, or to discuss your needs, please contact us today at http://osticket.com/support/. Any feedback will be appreciated!
If managing and upgrading this osTicket installation is daunting, you can try osTicket as a hosted service at http://www.supportsystem.com/ -- no upgrading ever, and we can import your data! With SupportSystem's turnkey infrastructure, you get osTicket at its best, leaving you free to focus on your customers without the burden of making sure the application is stable, maintained, and secure.
-
osTicket Team
http://osticket.com/
Thank you for choosing osTicket.
Please make sure you join the osTicket forums at http://osticket.com/forums to stay up to date on the latest news, security alerts and updates. The osTicket forums are also a great place to get assistance, guidance, tips, and help from other osTicket users. In addition to the forums, the osTicket wiki provides a useful collection of educational materials, documentation, and notes from the community. We welcome your contributions to the osTicket community.
Please make sure you join the osTicket forums (http://osticket.com/forums) and our mailing list (http://osticket.com/updates) to stay up to date on the latest news, security alerts and updates. The osTicket forums are also a great place to get assistance, guidance, tips, and help from other osTicket users. In addition to the forums, the osTicket wiki provides a useful collection of educational materials, documentation, and notes from the community. We welcome your contributions to the osTicket community.
If you are looking for a greater level of support, we provide professional services and commercial support with guaranteed response times, and access to the core development team. We can also help customize osTicket or even add new features to the system to meet your unique needs.
If the idea of managing and upgrading this osTicket installation is daunting, you can try osTicket as a hosted service at http://www.supportsystem.com/ -- no installation required and we can import your data! With SupportSystem's turnkey infrastructure, you get osTicket at its best, leaving you free to focus on your customers without the burden of making sure the application is stable, maintained, and secure.
Cheers,
-
......
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