- Aug 18, 2015
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Jared Hancock authored
So, fields with only the 'required' flag set for users are shown for the registration page.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This greatly improves the performance collecting user and organization ticket statistics.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
The previous code would erroneously include ticket counts from the user's organization even if the user did not have access to them.
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Jared Hancock authored
Use `if not exists` in the create statement for the %cdata table so that, in some race conditions, a MySQL slave would not be crashed because of an already-existing table.
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Jared Hancock authored
The previous code resulted in rebuilding the %thread_entry table several times during the upgrade process. For systems will several hundred or thousand megabytes of content in their system, this could result in a very slow or crashed system. This patch avoids multiple rebuilds of the table by simply creating a new one and copying the correct values into the new table. It also avoids possible duplicates when changing collaborators to the new thread system considering that collaborators were not properly removed with tickets in previous versions.
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Jared Hancock authored
The previous logic required the Ticket::PERM_ASSIGN permission in order to open a ticket. This logic requires that perm only if attempting to assign the ticket on open.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Aug 17, 2015
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Peter Rotich authored
Redirect to recent queue / listing on transfer or assign
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Peter Rotich authored
Department/Topic create now considers the possibility of preset id (primary key) Default help topic routing to floating system's default department
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Peter Rotich authored
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Peter Rotich authored
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- Aug 13, 2015
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Peter Rotich authored
SendAlert expects an array as options param.
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- Aug 11, 2015
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Peter Rotich authored
Utilize the same template for tickets and tasks queues
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Jared Hancock authored
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- Aug 10, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
If enabled globally. Also, keep the columns consistent on search results. Lastly, actually show _only_ unassigned tickets (not either unassiged to staff or team)
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Aug 07, 2015
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Jared Hancock authored
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