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  1. Aug 28, 2018
    • JediKev's avatar
      issue: Default Help Topic Issue Summary · 77e44464
      JediKev authored
      This addresses issue 4473 where users creating a ticket with the Help Topic
      preselected shows a validation error for the Issue Summary field. This is
      due to the new `getFormName()` function that creates new field form names
      based on the user’s/agent’s session. When the Help Topic is preselected,
      `_form` is not set for each field so the hashed name of the fields before
      ticket submit is different than after ticket submit.
      77e44464
  2. Aug 27, 2018
  3. Aug 24, 2018
  4. Aug 23, 2018
    • JediKev's avatar
      issue: Image CID Attributes · 9fab35a5
      JediKev authored
      This addresses an issue where images in email signatures containing a
      `data-cid` attribute will either crash the ticket page or not show the image
      in the signature.
      9fab35a5
    • JediKev's avatar
      forms: Disabled By Help Topic Users · 0780eb7d
      JediKev authored
      This addresses issue 4470 where Users creating tickets via Client Portal and
      failing to fill out a required field makes disabled fields by Help Topic
      appear on the page. When the disabled fields appear they allow Users to
      populate and save data that they were not meant to submit.
      0780eb7d
  5. Aug 22, 2018
  6. Aug 21, 2018
  7. Aug 20, 2018
  8. Aug 19, 2018
  9. Aug 17, 2018
    • JediKev's avatar
      queues: Row Conditions · c6cd84f0
      JediKev authored
      This addresses an issue where row conditions are working in the preview but
      not in the actual ticket queue. This updates the `getQueue()` function to
      lookup the CustomQueue by `queue_id` if there is no CustomQueue object found
      in the QueueColumn.
      c6cd84f0
  10. Aug 16, 2018
    • JediKev's avatar
      issue: mPDF Arabic Fonts · 01c4dda2
      JediKev authored
      This addresses issue 4449 where using an Arabic language pack and trying to
      print a ticket returns a PDF with either squares for text or no text at all.
      01c4dda2
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