- Sep 13, 2013
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Jared Hancock authored
This is safe now, because the title is appropriately encoded in class.thread.php/ThreadEntry::create() Fixes #567, #718
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- Aug 11, 2013
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Peter Rotich authored
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- Aug 10, 2013
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Jared Hancock authored
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Jared Hancock authored
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- Aug 01, 2013
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Peter Rotich authored
Incoming messages with empty body and an inline attachment might not have parts - depending on encoding used. * Use "-" tag for emails with empty body/message
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- Mar 05, 2013
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Peter Rotich authored
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- Feb 18, 2013
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Peter Rotich authored
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- Feb 13, 2013
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Peter Rotich authored
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- Dec 13, 2012
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Peter Rotich authored
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- Dec 10, 2012
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Peter Rotich authored
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- Oct 19, 2012
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Peter Rotich authored
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- Oct 15, 2012
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Peter Rotich authored
Add SLA to ticket info table. Move subject to the top of ticket thread.
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- Oct 14, 2012
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Peter Rotich authored
- Add To: address - Add ability to diable emailed replies * Post Note - Make note title optional. - Add additional ticket status (state) options. * Assign - Add claim to dropdown for self-assignments.
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- Oct 11, 2012
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Peter Rotich authored
Use the new dialog popup to confirm express actions above. Convert the fileformat to unix
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- Oct 08, 2012
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Peter Rotich authored
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Kelli Shaver authored
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Kelli Shaver authored
fixing padding on ticket info table and changing mroe button to trigger dropdown on the entire button
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Kelli Shaver authored
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- Aug 31, 2012
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Peter Rotich authored
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- Jul 23, 2012
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Peter Rotich authored
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- Jul 20, 2012
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Peter Rotich authored
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- Jul 10, 2012
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Jared Hancock authored
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- Jul 09, 2012
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Peter Rotich authored
Add print options supports - staff can now print a ticket thread without internal notes + select paper size on the fly
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- Jun 29, 2012
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Peter Rotich authored
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- Jun 23, 2012
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Jared Hancock authored
Add Team::hasMember utility method to assist in determining if a ticket is owned by a team that he currently-logged-in-staff is a member of. Then, check if the ticket is assigned to a staff member other than the current staff or to a team that the current staff is not a member of. If so (the ticket is not assigned to the current staff), then display the warning banner showing who currently owns the ticket.
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- Jun 20, 2012
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Jared Hancock authored
Protect againts cross-site request forgery attacks by requiring a special form-field or header to be sent with requests that modify ticket system data. This meant a slight change to the AJAX ticket locking mechanism. It was defined to lock with a GET request; however, GET requests are defined as safe methods and should not modify backend data (such as a lock acquisition). Therefore, the the lock acquire AJAX method was changed to require a POST method. Also remove old, no-longer-used staff panel include files
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- May 01, 2012
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Peter Rotich authored
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- Apr 28, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Apr 09, 2012
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Jared Hancock authored
Replace the ticket_{message,response,note} tables with a single ticket_thread table that will contain data for all three current message types. This simplifies much of the ticket thread code and paves the way for other types of messages in the future.
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- Apr 02, 2012
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Peter Rotich authored
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- Mar 19, 2012
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Jared Hancock authored
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