Add PDF export - print

include/class.ticket.php

@@ -1550,6 +1550,11 @@ class Ticket{
         return $id;
     }
 
+    //Print ticket... export the ticket thread as PDF.
+    function exportPDF() {
+        return false;
+    }
+
     //online based attached files.
     function uploadAttachments($files, $refid, $type) {
 

include/staff/ticket-view.inc.php

@@ -40,7 +40,7 @@ if($ticket->isOverdue())
                 <a href="tickets.php?id=<?php echo $ticket->getId(); ?>" title="Reload" class="reload">Reload</a></h2>
         </td>
         <td width="50%" class="right_align">
-            <a href="#" title="Print Ticket" class="print">Print Ticket</a>
+            <a href="tickets.php?id=<?php echo $ticket->getId(); ?>&a=print" title="Print Ticket" class="print">Print Ticket</a>
             <a href="tickets.php?id=<?php echo $ticket->getId(); ?>&a=edit" title="Edit Ticket" class="edit">Edit Ticket</a>
         </td>
     </tr>

scp/tickets.php

@@ -464,6 +464,8 @@ if($ticket) {
     $inc = 'ticket-view.inc.php';
     if($_REQUEST['a']=='edit' && $thisstaff->canEditTickets()) 
         $inc = 'ticket-edit.inc.php';
+    elseif($_REQUEST['a'] == 'print' && !$ticket->exportPDF())
+        $errors['err'] = 'Internal error: Unable to export the ticket to PDF.';
 } else {
     $inc = 'tickets.inc.php';
     if($_REQUEST['a']=='open' && $thisstaff->canCreateTickets())