- Jul 08, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Jun 08, 2015
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Jared Hancock authored
This is required with the connection to Dept::getEmail()->send(...)
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- Jun 07, 2015
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Peter Rotich authored
The bug was partly due to switch to ORM.
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- May 27, 2015
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Jared Hancock authored
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Peter Rotich authored
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Jared Hancock authored
* Fix crash saving a page (regression) * Fix red banner deleting a department * Fix crash deleting a knowledgebase article
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- May 13, 2015
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Jared Hancock authored
If a relationship has more than one field in the constraint, then the InstrumentedList query generated would not be correct. This happens often in osTicket for the join foreign key fields `object_type` and `object_id`. This patch addresses the issue by sending all the fields in the foreign key to the InstrumentedList constructor.
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- May 05, 2015
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Peter Rotich authored
Add support for passing a criteria to AssignmentField to limit the choices Limit assignees based on department settings Cache choices
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- Apr 30, 2015
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Jared Hancock authored
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- Apr 16, 2015
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Jared Hancock authored
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- Apr 01, 2015
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Peter Rotich authored
Unassign tickets on transfer when the target department has assignment restriction and the assigned staff is not a member. Disable claim (quick self-assignment) when above restriction is in effect.
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- Jan 05, 2015
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Jared Hancock authored
* Fix fatal errors adding a new FAQ (fixes #1648) * Fix removal of attachments when deleting a thread (fixes #1650) * Fix crash discovering department members for alerts (fixes #1652)
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- Dec 26, 2014
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Jared Hancock authored
This patch adds a ::getAlertEmail() method to the Department class, which allows administrators to use the department email address (normally for replies) as the alert email address. If not specified, the system alert email address is retrieved instead, automatically.
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- Dec 11, 2014
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Peter Rotich authored
Support duplicate names in different hierarchy Save path on add/update Show full department name on transfer
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Jared Hancock authored
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Peter Rotich authored
The commit also renames some fields in department table.
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- Dec 10, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Dec 09, 2014
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Peter Rotich authored
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Peter Rotich authored
The commit also renames some fields in department table.
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- Dec 08, 2014
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Peter Rotich authored
Lint test rulez!
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Peter Rotich authored
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Jared Hancock authored
This significantly reduces the time necessary to render the ticket queue page with the ORM.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Jul 08, 2014
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Jared Hancock authored
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- Jun 25, 2014
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Thane de Loth authored
Multilanguage Support via gettext - added gettext encapsulations to all texts i thought necessary - added fallback function for the case that the gettext extension isn't loaded - added browser language detection - added gettext to the list of optional extensions in setup - rewritten some of the texts to use sprintf instead of appending strings - added german translation file - removed mark_overdue-confirm from cannedresponses.inc.php extend multi language support and a fex fixes - Better detection of translation files - Added functionality to redirect language codes (see redirecting language codes) - Ticket Status can be translated - The Datepicker can be translated - Extended functionality of 'testlang.php' to show what language code is used to translate Forgotten to apply a patch from RC5 to RC6 - Forgotten to change $var to $vars in line 380 of class.mailfetch.php - Removed unneeded comment Added php_gettext as primary translation engine - Added php_gettext support (thanks to Danilo Segan and Steven Armstrong) - php_gettext is now the primary translation engine - Extended language detection functionality Add error/misconfiguration checks and fix undefined variables
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- Jun 05, 2014
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Jared Hancock authored
As previously implemented, only "Department and group members" could be set
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- May 15, 2014
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Jared Hancock authored
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Peter Rotich authored
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- May 08, 2014
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Peter Rotich authored
Add ability to disable canned responses Fix team drop down selection Remove priority escalation setting in SLA page (implementation is on todo list)
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- May 07, 2014
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Peter Rotich authored
Departments without email will use the system default email as the default outgoing email.
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Peter Rotich authored
Add department setting to limit ticket assignment within department to department members only. This is necessary for departments with strict policy on who can access tickets. The setting doesn't limit team assignment or auto-assignment via help topics and ticket filters.
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- Apr 23, 2014
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Peter Rotich authored
Clear ticket routing settings on topic, email or filter tables on department deletion.
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- Mar 07, 2014
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Peter Rotich authored
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