Limit ticket assignment to department members
Add department setting to limit ticket assignment within department to department members only. This is necessary for departments with strict policy on who can access tickets. The setting doesn't limit team assignment or auto-assignment via help topics and ticket filters.
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- include/class.config.php 9 additions, 0 deletionsinclude/class.config.php
- include/class.dept.php 52 additions, 22 deletionsinclude/class.dept.php
- include/class.email.php 9 additions, 0 deletionsinclude/class.email.php
- include/class.staff.php 6 additions, 3 deletionsinclude/class.staff.php
- include/class.ticket.php 2 additions, 2 deletionsinclude/class.ticket.php
- include/staff/department.inc.php 12 additions, 1 deletioninclude/staff/department.inc.php
- include/staff/filter.inc.php 6 additions, 13 deletionsinclude/staff/filter.inc.php
- include/staff/helptopic.inc.php 6 additions, 6 deletionsinclude/staff/helptopic.inc.php
- include/staff/ticket-view.inc.php 11 additions, 2 deletionsinclude/staff/ticket-view.inc.php
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