Improve info display & formatting
Only show 8 chars of the last commit

Add ticket status properties field before loading init data.

Hide multi selection option for typeahead selections

Consider current status settings to determine if a ticket is reopen-able
Show a warning on staff's ticket view if the ticket is not reopen-able

This will allow administrator to indicate if end users are allowed to reopen
tickets in a particular closed status.

Hiding a field triggers visibility check on dependent fields
Use jQuery specific value getters

This will be useful for maintaining arbitrary list of items. ListObject
should be used in the place of ArrayObject

Fix issue that fails for get names on incorrect formats. Ex: J.Everybody

This is necessary to avoid confusion vs. closed state.

Also fix crash if the [name] of a widget element started with a digit
character.

This allows administrators to define a regular expression to filter content
entered into short answer fields by agents and endusers. With the new
visibility feature, the regular expression input is only shown if the
regular expression validator is selected.

This allows fields to specify a visibility constraint that will be evaluated
in real time in the browser to automatically show and hide fields that
should be hidden based on values of other fields in the same form.

Validation is not performed on fields server-side if they are considered
invisible when submitted.

In some cases, a POST might be sent to the server and there be no draft. In
such a case, neither the draft nor the body of the page can be inspected for
images. Even worse, in some cases the previous images might be unlinked from
the article without being relinked. Therefore, the images will no longer be
linked to the page and will likely be purged from the system.

Previously, the code would scan the email headers until it found a positive
match from any of the email headers scanned. Additionally, it would attempt
to find the user from the tagged email references header. However, this
algorithm assumed that the references header was constant and predictable in
its ordering. Recent tests with Gmail prove otherwise in some tests.

This patch changes the system so that only the tagged reference header is
included in the References header, and it will scan all items in a header
(namely the References header) until both the thread and a user are
identified. If a user can be identified, the thread and user are returned.
Otherwise, the first thread hit is returned.

Redirect to tickets listing page when a ticket is resolved or closed via
status change.

Show different messages and placeholder on ticket(s) deletions

This fixes hits when using the MySQL full text search backend

This setting allows administrators to add (uncomment) a MAIL_EOL setting in
the ost-config.php config file to define the line ending used for mail
headers and encoded bodies in outbound mail (SMTP, for instance).

By default, CRLF is used by the SMTP email generator as per the RFC 822
standard. However, many administrators can benefit by setting LF (\n) as the
line ending.