- Mar 05, 2015
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Jared Hancock authored
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- Feb 17, 2015
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Jared Hancock authored
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- Feb 12, 2015
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Jared Hancock authored
This patch includes a slight database migration, and adjusts the functionality of a few core components. * Move collaborators from the ticket to the thread. This concept allows collaborators on any object which has a thread, including tasks. * Add flags to the thread entry This will allow flagging thread entries for different purposes. Initially this can be used to flag the original message of a thread in case a ticket / thread is created without an initial message. * Lock becomes more of a utility The lock is now disconnected from the ticket and is a separate utility. Separately, the ticket and task objects can have a reference to a lock object. Furthermore, when submitting some activities to tickets, the lock is verified to be owned by the respective agent, and the lock code must match a current lock code. The code is rotated on each acquire() call to guard against double submissions. * Collaborator is an ORM model The TicketUser class is broken up now so that the collaborator instance can exist apart from a ticket. Email message ids are now generated for collaborators without respect for a ticket so that collaborators can be properly supported on any thread.
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- Feb 10, 2015
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Jared Hancock authored
This patch converts the central file and threading classes over to use the ORM.
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- Jan 05, 2015
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Jared Hancock authored
* Fix missing attachments join for Category (fixes #1654) * Fix crash on user account registration * Fix save button on user account (fixes #1655) — regression from bebc2d79
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- Dec 30, 2014
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Jared Hancock authored
* Fix incorrect mapping to user email address * Fix early rejecting of tickets — even if a filter earlier in the matching filter list had "stop on match" set * Fix ::stopOnMatch referring to incorrect db field The new logic abandons the early rejection logic in ticket create. Instead, the normal validation is completed as usual. Thereafter, the filter is initialized and applied to the ticket. Upon rejection, a RejectedException is thrown by the ::apply() method of the TicketFilter. The Ticket::create() method will handle the exception and reject the ticket.
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- Dec 11, 2014
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Peter Rotich authored
Add generic routing to get object's dynamic form entries.
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Jared Hancock authored
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- Dec 10, 2014
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Jared Hancock authored
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- Dec 08, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This allows for things like related COUNTs and such: ```php ThreadEntry::objects()->annotate( 'attachment_count'=>Aggregate::COUNT('attachments') ) ->filter(array('attachments__type__contains'=>'image/')) ->filter(array('attachment_count__gt'=>0)); ``` This would find all thread entries with at least one image attached.
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Jared Hancock authored
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- Nov 14, 2014
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Jared Hancock authored
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- Oct 07, 2014
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Jared Hancock authored
This patch fixes a small glitch where validation might be bypassed for fields for agents. Previously there was a glitch where required fields would have their validation errors ignored.
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Jared Hancock authored
Since users can already log in via their email address, offer a friendly error message when agents configure the user name to be an email address.
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- Sep 26, 2014
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Jared Hancock authored
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- Sep 24, 2014
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Peter Rotich authored
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Peter Rotich authored
This will be useful for maintaining arbitrary list of items. ListObject should be used in the place of ArrayObject
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Andrés authored
Fix issue that fails for get names on incorrect formats. Ex: J.Everybody
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- Aug 29, 2014
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Jared Hancock authored
And allow for @context to add context to the bare string literal. For instance, /* @trans, @context "noun" */ 'Open' Would mark the string 'Open' translatable with context "noun".
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- Aug 22, 2014
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Peter Rotich authored
Statuses with tickets cannot be deleted Fix orm to class gracefully when joins are not inspected Add create date to new statuses
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- Aug 13, 2014
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Jared Hancock authored
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- Aug 07, 2014
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Jared Hancock authored
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- Aug 04, 2014
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Jared Hancock authored
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- Aug 01, 2014
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Peter Rotich authored
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- Jul 29, 2014
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Jared Hancock authored
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- Jul 17, 2014
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Peter Rotich authored
Names parsed from incoming emails are stored in the database as is. This pull request addresses potential XSS vulnerability due to improper display of unsanitized names. Going forward names will be scrubbed on create.
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- Jul 07, 2014
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Peter Rotich authored
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- Jun 27, 2014
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Jared Hancock authored
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- Jun 26, 2014
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Jared Hancock authored
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- Jun 16, 2014
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Jared Hancock authored
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- May 29, 2014
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Jared Hancock authored
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- May 28, 2014
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Jared Hancock authored
Fixes #958
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Jared Hancock authored
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Peter Rotich authored
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- May 08, 2014
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Peter Rotich authored
Add ability to disable canned responses Fix team drop down selection Remove priority escalation setting in SLA page (implementation is on todo list)
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