- May 13, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This patch adds Content-Language and <link rel="alternate"> information to the client interface for better integration with search engines. It also adds @lang attribute to the <html> element and various input, textarea, and richtext boxes for better spell check integration and accuracy.
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Jared Hancock authored
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- Apr 30, 2015
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Jared Hancock authored
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- Feb 18, 2015
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Peter Rotich authored
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- Dec 09, 2014
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Peter Rotich authored
Introduce the concept of role-based access for agents.
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- Dec 08, 2014
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
Lint test rulez!
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Peter Rotich authored
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Jared Hancock authored
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Jared Hancock authored
This patch adds support for automatic date and time formatting based on a selection of locale. The locale can default to the system or user specified language+locale, or can be elected separately. For instance, English speakers can pick between US, GB, and many other English speaking locales. This also removes the need of the %timezone table and uses the timezonedb built into PHP 5.3+. User's can now select from a much longer list of database and no longer need to deal with the DST checkbox.
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Jared Hancock authored
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Jared Hancock authored
Move the attachments to the sidebar, add the concept of language-specific attachments. Add a sidebar to the front page. De-emphasize the "open new ticket" button. Add a knowledge base search feature to front page and also add the concept of "featured" articles and categories on the front page.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This will help if the user has "Browser Preference" selected as the preferred language. When email correspondence needs to be sent to the user, the browser_lang extra attribute can be used as a backup to to the user's language preference in the event that the language preference is set to auto (Browser Preference).
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Oct 20, 2014
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Peter Rotich authored
Determine and set a reasonable max file size on install Remove file extension restrictions - transition to mime types
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- Oct 02, 2014
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Jared Hancock authored
This patch also makes a slight edit to mPDF to allow better detection of substitions in characters, as the DejaVu fonts shipped do not support Thai glyphs.
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- Sep 10, 2014
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Jared Hancock authored
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- Sep 04, 2014
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Jared Hancock authored
If there is a problem installing some of the items with the system, try not to crash simply because the error is passed into another ::create() function.
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- Aug 07, 2014
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Jared Hancock authored
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- Aug 06, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Jul 31, 2014
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Jared Hancock authored
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- Jul 28, 2014
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Peter Rotich authored
DynamicList initial data
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- Jul 25, 2014
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Jared Hancock authored
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- Jul 24, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Jul 23, 2014
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Jared Hancock authored
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- Jul 10, 2014
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Jared Hancock authored
The software defines at least three contexts for the phrase "Open" * The name of a ticket queue (Open tickets) * A status of a ticket (Open / Closed) * An action to be performed (Open a ticket) References: (Crowdin login required) http://i18n.osticket.com/translate/osticket-official/148/enus-de#2915
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- Jul 08, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Jul 07, 2014
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Peter Rotich authored
Add TicketStatus class and ticket_status table
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- Jul 02, 2014
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Jared Hancock authored
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Jared Hancock authored
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