- Oct 01, 2015
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Jared Hancock authored
Otherwise we might end up with a search term like '"some junk"*' which is invalid.
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Jared Hancock authored
Instead of using distinct alone, change to add the relevance of related items when searching for tickets. In other words, when performing a full text search for 'xyz', add the relevance of matched user, organization, and thread objects.
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- Sep 28, 2015
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Jared Hancock authored
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Jared Hancock authored
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- Sep 25, 2015
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Jared Hancock authored
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- Aug 27, 2015
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Jared Hancock authored
This time, use full-text for user and ticket lookup boxes, and drop the full-table scans from the ticket basic search page. Auto promote searches to wildcard searches when searching with the user-supplied input yields no results.
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Jared Hancock authored
Also, apply requested state to the user and organization tickets search.
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- Aug 24, 2015
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Jared Hancock authored
If the subject field is something crazy, such as an HTML field, ensure that the layout of the ticket queue is preserved and properly truncated. Furthermore, ensure that the HTML is properly rendered on the client and staff ticket view pages.
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- Aug 19, 2015
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Jared Hancock authored
The system would encode 'access -related' as 'access+-related' when changing the sorting preference and would crash the query. This patch fixes the search engine code to avoid a BOOLEAN MODE search when improper operators are used in the query terms, and it fixes the sorting preference system to properly decode the '+' to a space when rewriting the URL.
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- Aug 18, 2015
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Jared Hancock authored
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Jared Hancock authored
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Nathan Febuary authored
Adjusted all tables to use % instead of px. Styled dashboard page.
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Nathan Febuary authored
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Jared Hancock authored
Add ticket count to page bottom. Team-assigned tickets show up in "My Tickets"
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Jared Hancock authored
No. Seriously. Like from 11k seconds down to 0.3 for a full-text search on several thousand tickets.
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Jared Hancock authored
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Jared Hancock authored
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- Aug 17, 2015
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Peter Rotich authored
Redirect to recent queue / listing on transfer or assign
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- Aug 11, 2015
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Peter Rotich authored
Utilize the same template for tickets and tasks queues
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- Aug 10, 2015
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Jared Hancock authored
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Jared Hancock authored
If enabled globally. Also, keep the columns consistent on search results. Lastly, actually show _only_ unassigned tickets (not either unassiged to staff or team)
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Aug 06, 2015
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Peter Rotich authored
- Adds mass assign, transfer to ticket queues - Retire inline forms for ticket assignment and transfer
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- Jul 27, 2015
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Jared Hancock authored
This reverts commit c4ace2d5.
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- Jul 14, 2015
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Peter Rotich authored
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- Jul 13, 2015
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Peter Rotich authored
Remove manual roll-up on tickets page since it's auto-added.
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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- Jul 08, 2015
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Nathan Febuary authored
Fixup IE and firefox rendering issues
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Jun 25, 2015
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Jared Hancock authored
orm: Correctly label correlated query joins via sub-queries orm: Fixup formatting of dates in queries orm: Fixup mangling of parameter values with colons in sub-queries misc: Fixup incorrect offset calculation in Misc::dbtime() forms: search: Add ability to describe a field search search: Fix crash searching by ticket due date search: Fix wrong results if searching by a date field (unix epoch was not converted to MySQL date format) search: Fix wrong results searching by date == or !=
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- Jun 03, 2015
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Jared Hancock authored
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Jared Hancock authored
* Fix crash visiting tasks page while ticket adv search * Fix search on custom fields * Add search on ticket source * Move more advanced fields to drop-down
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Jared Hancock authored
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