- Dec 11, 2014
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Peter Rotich authored
Add ability to add tasks to tickets.
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Peter Rotich authored
Introduce the initial concept of adding tasks to a ticket.
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- Dec 08, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
The solution is simple: upload the image, create the draft automatically, attach the image to the draft, return the draft_id to the client. That's it. There's no more need to create the draft in advance now.
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- Sep 10, 2014
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Peter Rotich authored
Show different messages and placeholder on ticket(s) deletions
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- Sep 01, 2014
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Peter Rotich authored
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- Aug 29, 2014
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Jared Hancock authored
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- Aug 22, 2014
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Peter Rotich authored
Move ticket status change to unified backend.
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- Jul 31, 2014
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Jared Hancock authored
Also add a drop-down list of common links include ticket links and login pages for both agents and end users.
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- Jul 29, 2014
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Jared Hancock authored
Ticket numbers are now configurable as a system-default and by help topic. Previously, an administrator could select between six-digit random and sequential numbers. Now, the sequence is selectable so multiple sequences as needed, and a format can be specified to define how the ticket numbers look. Formats can also be defined for each help topic.
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- Jul 07, 2014
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Peter Rotich authored
Add an interface for custom list items. Implement CustomListItem for built-in and custom lists.
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- Jul 02, 2014
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Jared Hancock authored
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- Jun 10, 2014
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Peter Rotich authored
Add original and last message quotes to canned responses
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- Apr 29, 2014
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Peter Rotich authored
Show user search box when adding a new user
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Peter Rotich authored
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- Apr 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Apr 23, 2014
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Jared Hancock authored
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- Apr 22, 2014
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Jared Hancock authored
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- Apr 14, 2014
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Jared Hancock authored
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Peter Rotich authored
Support adding remote user to an organization
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- Apr 11, 2014
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Peter Rotich authored
Support adding existing or new users while on organization page.
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- Apr 02, 2014
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Peter Rotich authored
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Jared Hancock authored
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- Apr 01, 2014
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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- Mar 27, 2014
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Peter Rotich authored
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Peter Rotich authored
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- Mar 25, 2014
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Jared Hancock authored
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- Feb 27, 2014
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Jared Hancock authored
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- Jan 15, 2014
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Jared Hancock authored
And deadband session token updates to 1 per 30 seconds
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- Jan 10, 2014
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Peter Rotich authored
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- Jan 02, 2014
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Jared Hancock authored
And install initial data in target language. Also configure help tip popovers to be in the configured, default system language.
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- Dec 18, 2013
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clonemeagain authored
Ensure aquireLock doesn't interfere with renew/release
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