- Sep 19, 2014
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Jared Hancock authored
Also fix crash if the [name] of a widget element started with a digit character.
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Jared Hancock authored
This allows administrators to define a regular expression to filter content entered into short answer fields by agents and endusers. With the new visibility feature, the regular expression input is only shown if the regular expression validator is selected.
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Jared Hancock authored
This allows fields to specify a visibility constraint that will be evaluated in real time in the browser to automatically show and hide fields that should be hidden based on values of other fields in the same form. Validation is not performed on fields server-side if they are considered invisible when submitted.
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- Sep 17, 2014
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Peter Rotich authored
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- Sep 15, 2014
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Jared Hancock authored
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- Sep 12, 2014
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Peter Rotich authored
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- Sep 11, 2014
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Jared Hancock authored
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- Sep 10, 2014
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Jared Hancock authored
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Jared Hancock authored
Previously, the code would scan the email headers until it found a positive match from any of the email headers scanned. Additionally, it would attempt to find the user from the tagged email references header. However, this algorithm assumed that the references header was constant and predictable in its ordering. Recent tests with Gmail prove otherwise in some tests. This patch changes the system so that only the tagged reference header is included in the References header, and it will scan all items in a header (namely the References header) until both the thread and a user are identified. If a user can be identified, the thread and user are returned. Otherwise, the first thread hit is returned.
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Peter Rotich authored
Redirect to tickets listing page when a ticket is resolved or closed via status change.
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Peter Rotich authored
Show different messages and placeholder on ticket(s) deletions
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- Sep 09, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Sep 08, 2014
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Jared Hancock authored
This fixes hits when using the MySQL full text search backend
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This setting allows administrators to add (uncomment) a MAIL_EOL setting in the ost-config.php config file to define the line ending used for mail headers and encoded bodies in outbound mail (SMTP, for instance). By default, CRLF is used by the SMTP email generator as per the RFC 822 standard. However, many administrators can benefit by setting LF (\n) as the line ending.
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Jared Hancock authored
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- Sep 05, 2014
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Jared Hancock authored
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- Sep 04, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
If there is a problem installing some of the items with the system, try not to crash simply because the error is passed into another ::create() function.
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Jared Hancock authored
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Jared Hancock authored
Also, fix duplicate emails where a user as a collaborator would be sent a confirmation for their own respective email.
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- Sep 03, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Sep 02, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Furthermore, revamp the __cdata system to better support multiple selection fields. Drop the `.._id` fields and use a coalesce of the ID value of the entry value or the entry value itself. For JSON backed fields, strip some JSON characters to result in a comma-separated list. The search engine now uses MySQL FIND_IN_SET to analyze a search selection in advanced searches. Also, interaction with the MySQL full text search backend is fully supported.
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Jared Hancock authored
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Peter Rotich authored
Set the correct error message and maintain user selection & input
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Jared Hancock authored
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Jared Hancock authored
Not just the SelectionField. This will make room for the InlineFormField
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Jared Hancock authored
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