This includes adding support to the Redactor editor to force the width of th
editable content to match the width of the displayed content on the client
portal. Also, the landing page displayed on the client portal is themed
(css-class wise) to match that of the Redactor content similar to the FAQ
and thread-entry designer boxes as well.

Reset field content when building a new form

Allow fields to be configured for view / edit / required for both agents and
end users. Fields can also be disabled now so that the field remains in the
form but is no longer displayed for new entries.

Allow tickets to be created without a subject — use the help topic full name
instead.

Multilanguage Support via gettext

- added gettext encapsulations to all texts i thought necessary
- added fallback function for the case that the gettext extension isn't loaded
- added browser language detection
- added gettext to the list of optional extensions in setup
- rewritten some of the texts to use sprintf instead of appending strings
- added german translation file
- removed mark_overdue-confirm from cannedresponses.inc.php

extend multi language support and a fex fixes

- Better detection of translation files
- Added functionality to redirect language codes (see redirecting
language codes)
- Ticket Status can be translated
- The Datepicker can be translated
- Extended functionality of 'testlang.php' to show what language code is
used to translate

Forgotten to apply a patch from RC5 to RC6

- Forgotten to change $var to $vars in line 380 of class.mailfetch.php
- Removed unneeded comment

Added php_gettext as primary translation engine

- Added php_gettext support (thanks to Danilo Segan and Steven
Armstrong)
- php_gettext is now the primary translation engine
- Extended language detection functionality

Add error/misconfiguration checks and fix undefined variables

Regardless of the configuration of the help desk registration, allow users
to receive ticket links via email. This patch enables the display and
operation of the ticket access link unless a user login is requested by the
user or specifically required by the system.

Client accounts now that the user is verified either via staff or the
client's email mailbox, there's a much lower risk to showing a verified user
other tickets and virtually no reason that an administrator should have to
turn the feature on.

Administrators can disable client edits of ticket information. Hopefully,
this will eventually be replaced by role-based ACLs placed on individual
forms and fields.

The concept of extid is being retired to pave-way for customizatable ticket
numbers.

 - This is necessary so we'll have a name on record - even on user deletion.

Pass the user id (uid) to ticket create instead of unpacked data.

Process inline attachments in thread entry and support inline images in
piped emails

Support inline images across the system, with draft support

Migrate to a single attachment table
    That way we don't need a new table for everything we need to attach an
    inline image to (like a signature, for instance)

Add richtext support for internal notes

Implement images on site pages

* Image paste in Redactor
* Make non-local images optional
* Placeholder for non-local images
* Fix local image download hover
* Don't re-attach inline images

Add routine to import emailed & api files