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  1. Jul 21, 2015
  2. Jul 08, 2015
  3. Jun 26, 2015
  4. Jun 23, 2015
  5. Jun 22, 2015
  6. Jun 03, 2015
    • Jared Hancock's avatar
      client: Add filter for help topic, clear filter · dd9fe3be
      Jared Hancock authored
      This patch adds to the client interface the ability to filter tickets on the
      client portal by help topic, as well as a "clear" feature to clear search,
      sort, and filter options.
      dd9fe3be
    • Jared Hancock's avatar
      Make several optimizations to ticket-view page · 091fe701
      Jared Hancock authored
      * Log events for AJAX collaborator list edits
      * Avoid extra selects for inline image handling
      * Avoid using htmLawed to add target="_blank" and class="no-pjax" to links
        in the ticket thread
      * Cache instances of IntlDateFormatter; seems expensive to set up
      * Cache filetypes Yaml in APC if available
      * Cache I18n::getDefaltLanguage() in the request
      * Avoid extraneous usage of Model::_inspect and Model::$meta
      * Add aggregated query support to the ORM
      * Lazily compile SQL query for InstrumentedLists
      * Apply `select_related` setting when setting up InstrumentedList instances
      * Slight optimization in SqlCompiler::getField
      * Avoid double compiling Sql annotations in the ORDER BY clause
      * Cache Thread::getEntries
      * Break out event types for ThreadEvent for more legible code
      * Eliminate one query from Ticket::loadDynamicData
      * Fix ticket number bolding if already answered
      * Use dependent subqueries for ticket statistics in the queue page, which is
        significantly faster for large data sets (like hundreds of attachments or
        thread entries)
      * Fixup sidebar layout on client knowledge base pages
      091fe701
    • Jared Hancock's avatar
      Fix numerous observed issues · fdef8182
      Jared Hancock authored
      * Fix crash in Ticket::getLastRespondent
      * Fix crash is ORM if using a superclass of a relationship from cache. For
        instance, if the cache contains an ObjectThread instance, but a
        TicketThread instance is required in the relationship. In such a case, use
        the cached data, but change this class. This; however, violates the single
        nature of cache entries.
      * Fix spurious events appearing after upgrade due to deleted tickets
      * Ensure floating content in thread-body divs does not float past the bottom
      * Provide an anchor to thread entries
      * Show thread entries before events where both have the same timestamp
      * Fix double events for collaborator additions
      * Credit email sender with collaborator addition
      * Fix incorrect rendering of collaborator addition event
      * Fix crash on new ticket due to non-static function
      * Fix missing sort on sub-query if explicitly declared in QuerySet
      * Fix missing parentheses in SQL for ['field__eq' => QuerySet]
      * Fix incorrect SQL on compileSelect for models with inherited $meta['table']
      * Dynamically adjust relative time client side
      fdef8182
  7. May 27, 2015
    • Jared Hancock's avatar
      file: Allow different names for duplicated content · 3bbe2933
      Jared Hancock authored
      This patch (which needs further development), introduces an extra field to
      the %attachment table to store a file's name, in the event that two files
      with the same content are stored in the database with differing names. In
      such a case, the name is stored in the %attachment table. This allows the
      attachment to specify a different name each time the same file is attached
      to something in the system.
      3bbe2933
    • Jared Hancock's avatar
      Fix numerous issues with attachments · bdc4d127
      Jared Hancock authored
      * Fix attachments not sticking on new dynamic form entry
      * Fix attachments not sticking on thread post validation error
      * Fix missing inline images in FAQ article viewing
      * Fix missing inline images in FAQ article printing
      * Fix crash rendering sidebar in staff faq view with attachments
      * Rewrite GenericAttachments to be an ORM object
      * Port CannedResponse to ORM
      * Fix attachments not being displayed when editing a FAQ article
      * Fix squirly empty blue box on faq articles with no attachments
      bdc4d127
  8. May 21, 2015
  9. May 20, 2015
  10. May 13, 2015
  11. Apr 14, 2015
  12. Apr 10, 2015
  13. Apr 07, 2015
  14. Mar 31, 2015
  15. Mar 25, 2015
  16. Mar 13, 2015
  17. Mar 03, 2015
  18. Feb 27, 2015
  19. Feb 17, 2015
  20. Feb 10, 2015
  21. Feb 06, 2015
  22. Jan 30, 2015
  23. Jan 13, 2015
    • Jared Hancock's avatar
      filter: Implement several small things after discussion · 685b6480
      Jared Hancock authored
        * Add trashcan icon for newly-added actions
        * Categorize filter actions
        * Use imperative phrases for action descriptions
        * Drop check boxes from simple actions (like reject ticket)
        * Hide empty forms on new ticket pages
        * Do not store config for nondata fields for actions
        * Implement a multi-use feature for actions, which will allow using a
          action more than once (for instance, multiple email sends)
        * Filter actions are sortable
        * Send email has from address configurable
        * %{user} token is valid as a recipient
      685b6480
  24. Jan 12, 2015
    • Jared Hancock's avatar
      topic: Forbid double addition of forms · a14aa610
      Jared Hancock authored
      And properly escape and display form title and instructions
      a14aa610
    • Jared Hancock's avatar
      Help topics have much better form configurations · 07e18dc1
      Jared Hancock authored
      Help topics can now specify one or more additional forms to be included on
      the help topic and can also specify the sort order of those forms.
      Furthermore, individual fields can be disabled per help topic, so that
      unnecessary fields can be omitted when necessary, per help topic.
      
      The disabled flag is recorded along side the field data so that the field
      will not be accidentally added to the form later automatically. There is no
      interface in this commit to enable a field which was disabled by the help
      topic when ticket was created.
      07e18dc1
  25. Dec 31, 2014
  26. Dec 30, 2014
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