issue: Maxfilesize Comma Crash

issue: Strip Emoticons

Fix bug: send new ticket alert to account manager

This addresses an issue where emoticons/emojis cut off the remainder of the
email when being added to a ticket thread.

issue: Organizations Users Sort

This addresses issue 4803 where sorting by Users on Organizations does not
sort properly. It sorts by name instead of the User count. This corrects the
value in the `$sortOptions` array from `users` to `user_count`.

not sending new ticket alert to account manager.

Queue Columns

issue: Duplicate Form Titles

Issue: PDF printout

This commit fixes 2 issues we had with using MPDF to export Tickets:

1. Tickets with inline images
	To refer to images as var:varname, imageVars needs to be set for the MPDF object.
2. Tickets with tables
	When exporting a Ticket where a Thread Entry contains a table, we must ignore table percents and table widths, otherwise, it will always throw the error "Word is too long to fit in table"

This addresses an issue mentioned in the forum where having more than one
custom field on a ticket shows the same title for all forms on the
client-side ticket view (after creation). This adds an array of the form
names indexed by sort order and displays them in the correct order with the
correct names.

Allow admin to setup columns when creating a new parent queue and address an
issue where Assignee standard columns used a wrong Id.

issue: FAQ Return Errors

Update settings.email.yaml

Pop up message hyperlink incorrect with changes made by implementing osTicket docs

This addresses an issue reported on the Forum where creating a new FAQ and
not filling out required information returns the correct error but returns
the incorrect template (FAQ View Template). This is due to the check for an
FAQ when determining the template to return. This adds a check for the FAQ
ID to determine if it’s an actual FAQ or just a model instance.

issue: FAQ Search Results

issue: Canned Response Variables

This addresses an issue reported on the forum where searching for a keyword
in FAQ search brings back more results than it should. This is due to the
format of the query selecting the results, essentially, the `WHERE NOT`
statement is not properly formatted so the `OR` statements take precedence
over the `WHERE NOT` causing non-public results to be shown to the client.
The `WHERE NOT` statement contains the bit to select from only public faqs
and since the `OR` takes precedence it will return the non-public results
too.

issue: PHP 7.2 Ticket Status

This addresses issue 4756 where the `%{recipient.ticket_link}` variable is
not being replaced when the canned response is loaded in the reply box; all
other link variables work. This is due to the recipient object not being
passed to the variableReplacer which means the ticket_link is not available.
This adds the recipient object to the variableReplacer so the ticket_link
variable is properly replaced like the others on load.

This addresses issue 4716 where updating a Ticket Status throws a fatal
error of "Too few arguments" when using PHP 7.2. This is due to `$errors`
not being passed to the `update()` function causing PHP 7.2 to freak out.
This creates an `$errors` array and passes it to `update()` so PHP 7.2 is
happy and we are all happy. :)

issue: Internal Note Ignored

This addresses issue 4743 where the system ignores Internal Notes on Ticket
Creation. This is due to the ticket being assigned and not having the
Internal Note passed along.

Minor typo fix

issue: Custom Column Org Link

This addresses issue 4579 where setting a Custom Column to User Organization
and choosing the User Org Link filter the system shows the wrong link to the
Org. This is due to "scp/" not being added to the URL therefore showing an
invalid link.

Issue: Attachments on Information Fields

issue: No Save Button On Quicknotes

users: Fix searching of users

The CDATA table may be dropped on upgrade and is not created on new installs.
So it should be created on demand when searching for users.

issue: Upgrader Wrong Guide Link

This addresses issue 4738 where the Upgrade and Migration Guide link is
incorrect. This updates the link to the new Documentation site.