SendAlert expects an array as options param.

If enabled globally. Also, keep the columns consistent on search results.
Lastly, actually show _only_ unassigned tickets (not either unassiged to
staff or team)

Also, fix submission without a lock and locks are disabled

Fixes #2372
Fixes #2361

- Adds mass assign, transfer to ticket queues
- Retire inline forms for ticket assignment and transfer

Fixes #2364