- Oct 09, 2013
-
-
Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
-
- Aug 12, 2013
-
-
Jared Hancock authored
This is one of the last major hurdles to make osTicket fully translatable. With the advent of 1.7.0, database migration is based on the MD5 hash of the install SQL file. Therefore, the install SQL script cannot be modified (ie. translated) or else the system cannot be migrated, since the MD5 hash will no longer match up. This patch pulls initial data out of the install file so that it can be translatable. Eventually the install worksheet can allow a drop-down box of the default system language. The default data from that language will be loaded into the system.
-
- Jul 10, 2013
-
-
Jared Hancock authored
SLAs can be marked transient. When a ticket is assigned to a transient SLA and it is transferred to a department or help topic having a default SLA, the SLA will change to the SLA of the new department or help topic. This process can continue as long as the ticket has a transient SLA assigned. Once a non-transient SLA is assigned to the ticket, the SLA will no longer change automatically. Thereafter, the SLA can only be manually changed.
-
- Feb 19, 2013
-
-
Peter Rotich authored
-
- Feb 13, 2013
-
-
Peter Rotich authored
-
- Apr 01, 2012
-
-
Peter Rotich authored
-
- Mar 30, 2012
-
-
Peter Rotich authored
-
Peter Rotich authored
-
- Mar 19, 2012
-
-
Jared Hancock authored
-