- May 23, 2014
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Jared Hancock authored
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Jared Hancock authored
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- May 22, 2014
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Jared Hancock authored
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Jared Hancock authored
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- May 21, 2014
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Jared Hancock authored
Previously, the display of the button was incorrect and more than one button might have been displayed.
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- May 16, 2014
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Peter Rotich authored
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- May 02, 2014
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Jared Hancock authored
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- Apr 29, 2014
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Steven authored
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- Apr 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Apr 09, 2014
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Jared Hancock authored
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Jared Hancock authored
Thread entries now have a flexible `format` specification, which allows the system to save the format alongside the original text. This allows the system not to have to convert everything to HTML when storing in the database
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- Apr 08, 2014
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Sahab Yazdani authored
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- Apr 03, 2014
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Jared Hancock authored
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- Apr 01, 2014
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Jared Hancock authored
Useful if the staff members administratively configure a static password that the user should never change.
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- Mar 31, 2014
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Jared Hancock authored
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- Mar 28, 2014
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Jared Hancock authored
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- Mar 27, 2014
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Jared Hancock authored
Regardless of the configuration of the help desk registration, allow users to receive ticket links via email. This patch enables the display and operation of the ticket access link unless a user login is requested by the user or specifically required by the system.
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- Mar 26, 2014
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Jared Hancock authored
This adds a feature for remote authentication methods for clients, such as LDAP, which will, after successful authentication, yield a ClientCreateRequest rather than an AuthenticatedUser. The ClientCreateRequest represents a successful authentication and user information lookup for a remote client. The client is then presented with a registration page where their information for their account in the local system can be reviewed prior to the account creation. Once created, the client account is confirmed without an email confirmation and is logged in immediately without reentering a password.
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- Mar 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Client accounts now that the user is verified either via staff or the client's email mailbox, there's a much lower risk to showing a verified user other tickets and virtually no reason that an administrator should have to turn the feature on.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This is the mode of the system if account registration is disabled
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Jared Hancock authored
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Jared Hancock authored
Instead of always showing the tickets page
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Jared Hancock authored
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Jared Hancock authored
For client account / profile updates
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Jared Hancock authored
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Jared Hancock authored
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- Mar 20, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Mar 14, 2014
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Peter Rotich authored
This can happen when associated department is private and the system has no default department (which is possible with v1.6 upgrade)
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- Mar 05, 2014
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Peter Rotich authored
This can happen when associated department is private and the system has no default department (which is possible with v1.6 upgrade)
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- Feb 27, 2014
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Jared Hancock authored
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Jared Hancock authored
This happens when upgrading from 1.6, the company information does not yet exist (neither do the form tables) Properly escape company name for display
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- Feb 26, 2014
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Jared Hancock authored
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