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  1. Aug 27, 2015
  2. Aug 18, 2015
  3. Jul 08, 2015
  4. May 13, 2015
  5. Feb 27, 2015
  6. Jan 12, 2015
    • Jared Hancock's avatar
      topic: Forbid double addition of forms · a14aa610
      Jared Hancock authored
      And properly escape and display form title and instructions
      a14aa610
    • Jared Hancock's avatar
      Help topics have much better form configurations · 07e18dc1
      Jared Hancock authored
      Help topics can now specify one or more additional forms to be included on
      the help topic and can also specify the sort order of those forms.
      Furthermore, individual fields can be disabled per help topic, so that
      unnecessary fields can be omitted when necessary, per help topic.
      
      The disabled flag is recorded along side the field data so that the field
      will not be accidentally added to the form later automatically. There is no
      interface in this commit to enable a field which was disabled by the help
      topic when ticket was created.
      07e18dc1
  7. Dec 30, 2014
  8. Dec 11, 2014
  9. Dec 08, 2014
  10. Oct 02, 2014
  11. Aug 29, 2014
  12. Aug 22, 2014
  13. Aug 11, 2014
  14. Aug 06, 2014
  15. Aug 05, 2014
  16. Jul 29, 2014
    • Jared Hancock's avatar
      Implement concept of custom ticket numbers · 5cfa1f97
      Jared Hancock authored
      Ticket numbers are now configurable as a system-default and by help topic.
      Previously, an administrator could select between six-digit random and
      sequential numbers. Now, the sequence is selectable so multiple sequences
      as needed, and a format can be specified to define how the ticket numbers
      look. Formats can also be defined for each help topic.
      5cfa1f97
  17. Jul 18, 2014
  18. Jul 02, 2014
  19. Jun 30, 2014
  20. Jun 25, 2014
    • Jared Hancock's avatar
      Fix some consistency issues · 6e225313
      Jared Hancock authored
      6e225313
    • Thane de Loth's avatar
      Adopt translation work from Thane de Loth · 7042e6c8
      Thane de Loth authored
      Multilanguage Support via gettext
      
      - added gettext encapsulations to all texts i thought necessary
      - added fallback function for the case that the gettext extension isn't loaded
      - added browser language detection
      - added gettext to the list of optional extensions in setup
      - rewritten some of the texts to use sprintf instead of appending strings
      - added german translation file
      - removed mark_overdue-confirm from cannedresponses.inc.php
      
      extend multi language support and a fex fixes
      
      - Better detection of translation files
      - Added functionality to redirect language codes (see redirecting
      language codes)
      - Ticket Status can be translated
      - The Datepicker can be translated
      - Extended functionality of 'testlang.php' to show what language code is
      used to translate
      
      Forgotten to apply a patch from RC5 to RC6
      
      - Forgotten to change $var to $vars in line 380 of class.mailfetch.php
      - Removed unneeded comment
      
      Added php_gettext as primary translation engine
      
      - Added php_gettext support (thanks to Danilo Segan and Steven
      Armstrong)
      - php_gettext is now the primary translation engine
      - Extended language detection functionality
      
      Add error/misconfiguration checks and fix undefined variables
      7042e6c8
  21. Jun 05, 2014
  22. Jun 02, 2014
  23. May 30, 2014
  24. May 15, 2014
  25. May 08, 2014
    • Peter Rotich's avatar
      Fixes · 120d90be
      Peter Rotich authored
      Add ability to disable canned responses
      Fix team drop down selection
      Remove priority escalation setting in SLA page (implementation is on todo
              list)
      120d90be
  26. May 07, 2014
    • Peter Rotich's avatar
      Limit ticket assignment to department members · 90e251f5
      Peter Rotich authored
      Add department setting to limit ticket assignment within department to
      department members only. This is necessary for departments with strict
      policy on who can access tickets.
      
      The setting doesn't limit team assignment or auto-assignment via help topics
      and ticket filters.
      90e251f5
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