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  1. Sep 28, 2015
  2. Aug 19, 2015
  3. Aug 18, 2015
  4. Jul 21, 2015
  5. Jul 08, 2015
  6. May 13, 2015
  7. Apr 15, 2015
  8. Apr 06, 2015
  9. Jan 13, 2015
  10. Dec 30, 2014
  11. Dec 08, 2014
  12. Aug 22, 2014
  13. Aug 05, 2014
  14. Jul 18, 2014
  15. Jul 08, 2014
  16. Jul 02, 2014
  17. Jun 30, 2014
  18. Jun 25, 2014
    • Jared Hancock's avatar
      Fix some consistency issues · 6e225313
      Jared Hancock authored
      6e225313
    • Thane de Loth's avatar
      Adopt translation work from Thane de Loth · 7042e6c8
      Thane de Loth authored
      Multilanguage Support via gettext
      
      - added gettext encapsulations to all texts i thought necessary
      - added fallback function for the case that the gettext extension isn't loaded
      - added browser language detection
      - added gettext to the list of optional extensions in setup
      - rewritten some of the texts to use sprintf instead of appending strings
      - added german translation file
      - removed mark_overdue-confirm from cannedresponses.inc.php
      
      extend multi language support and a fex fixes
      
      - Better detection of translation files
      - Added functionality to redirect language codes (see redirecting
      language codes)
      - Ticket Status can be translated
      - The Datepicker can be translated
      - Extended functionality of 'testlang.php' to show what language code is
      used to translate
      
      Forgotten to apply a patch from RC5 to RC6
      
      - Forgotten to change $var to $vars in line 380 of class.mailfetch.php
      - Removed unneeded comment
      
      Added php_gettext as primary translation engine
      
      - Added php_gettext support (thanks to Danilo Segan and Steven
      Armstrong)
      - php_gettext is now the primary translation engine
      - Extended language detection functionality
      
      Add error/misconfiguration checks and fix undefined variables
      7042e6c8
  19. May 15, 2014
  20. May 08, 2014
  21. May 07, 2014
    • Peter Rotich's avatar
      Limit ticket assignment to department members · 90e251f5
      Peter Rotich authored
      Add department setting to limit ticket assignment within department to
      department members only. This is necessary for departments with strict
      policy on who can access tickets.
      
      The setting doesn't limit team assignment or auto-assignment via help topics
      and ticket filters.
      90e251f5
  22. Apr 25, 2014
  23. Apr 02, 2014
  24. Jan 27, 2014
    • Jared Hancock's avatar
      Drop `subject` and `body` from filters · 694221d2
      Jared Hancock authored
      They are only available for tickets arriving via the email channel. All
      other channel (including email) use the new ticket form to record the
      subject and body, which are mapped to the 'Issue Summary' and 'Issue
      Details' fields respectively
      
      Structure the drop-down list for the `what` column to be future-minded
      concerning custom user data matching.
      694221d2
  25. Oct 09, 2013
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  26. Sep 02, 2013
  27. Jul 23, 2013
    • Jared Hancock's avatar
      Fix CSS style issues · b039bb3a
      Jared Hancock authored
        - Logo selection radio buttons not vertically centered (Firefox)
        - font-size value incorrect in login.css
        - Incorrect : placement in FAQ category edit
        - Incorrect block width declaration (700 vs 700px)
        - Browsers disagree on the placement of CSS3 outline properties
        - Correctly place check boxes and radio buttons
      b039bb3a
  28. Apr 01, 2013
  29. Feb 13, 2013
  30. Sep 03, 2012
  31. Aug 31, 2012
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