- Dec 10, 2014
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Jared Hancock authored
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Jared Hancock authored
Conflicts: include/i18n/en_US/form.yaml include/staff/templates/dynamic-field-config.tmpl.php include/staff/ticket-view.inc.php include/staff/tickets.inc.php scp/js/scp.js
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Jared Hancock authored
oops: Fix crash upgrading to c7c82835 oops: Fix crash rendering ticket view oops: Fix crash posting response to ticket oops: Fix refresh url after ticket reply post orm: Locate annotations after the root model's fields orm: Add PK field check for DISTINCT aggregate expressions When using the DISTINCT option for aggregate expressions, ensure that when a relationship is used in the aggregate, that a single field of the remote model's primary key is used — rather than the foreign key, since it would never have more than one unique value. search: Re-implement basic ticket search oops: Couple trivial changes oops: Fix date formatting for PDF output oops: Fix staff profile view and update oops: Fix canned response listing orm: Fix crash compiling WHERE IN (nested select) nav: Move settings/email to email/settings i18n: Make field visibility config translatable oops: Fix crash adding field to custom form forms: Fix `required` flag transfer to FormField oops: Fix bad merge on new ticket by staff forms: Show uneditable fields on new ticket by staff oops: Fix bad merge on client ticket view
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- Dec 08, 2014
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Jared Hancock authored
Allow fields to be configured for view / edit / required for both agents and end users. Fields can also be disabled now so that the field remains in the form but is no longer displayed for new entries. Allow tickets to be created without a subject — use the help topic full name instead.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Oct 02, 2014
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Jared Hancock authored
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- Sep 19, 2014
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Jared Hancock authored
Also fix crash if the [name] of a widget element started with a digit character.
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Jared Hancock authored
This allows fields to specify a visibility constraint that will be evaluated in real time in the browser to automatically show and hide fields that should be hidden based on values of other fields in the same form. Validation is not performed on fields server-side if they are considered invisible when submitted.
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- Sep 02, 2014
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Jared Hancock authored
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- Sep 01, 2014
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Jared Hancock authored
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- Aug 22, 2014
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Peter Rotich authored
Unify use of modal dialog Make popup dialog graggable
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- Jul 15, 2014
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Jared Hancock authored
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- Jun 30, 2014
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Jared Hancock authored
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- Nov 16, 2013
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Peter Rotich authored
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- Nov 13, 2013
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Jared Hancock authored
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- Nov 12, 2013
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Jared Hancock authored
* Upgrade to Redactor 9.1.7 * Use a (x) icon from font-awesome for the dialog
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- Oct 09, 2013
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Jared Hancock authored
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Jared Hancock authored
*This is a major redesign / rework of the osTicket base* This patch drops the concept of static ticket metadata and allows for an admin-configurable arbitrary data that is attachable to tickets The system is architected such that the base osTicket install now comes with a "default" form that has fields for subject, name, email, and phone number. This form is editable to allow for the addition of arbitrary other fields; however, the basic fields must remain in order to be associated with a help-topic and attached to a ticket. This concept can be expanded to allow for arbitrary data associated with registered clients or ticket thread items. Forms are comprised of sections. Sections have a title and instructions properties and a list of fields. Fields have various implementations to represent different data such as text, long answer, phone number, datetime, yes/no, and selections, and are configurable to define the look and feel and interpretation of the respective form field. Dropdown lists are represented as "Dynamic Lists", which are admin-configurable lists of items. Dropdowns can be optionally represented as Bootstrap typeahead fields. This also adds the start of a simple ORM which will hopefully be expanded in the future to support multiple database platforms. Currently, only MySQL is implemented.
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