- Sep 25, 2014
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Peter Rotich authored
Add ticket status properties field before loading init data.
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Jared Hancock authored
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- Sep 24, 2014
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Peter Rotich authored
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Peter Rotich authored
This will allow administrator to indicate if end users are allowed to reopen tickets in a particular closed status.
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- Sep 19, 2014
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Peter Rotich authored
This is necessary to avoid confusion vs. closed state.
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Peter Rotich authored
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- Sep 02, 2014
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Jared Hancock authored
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- Aug 22, 2014
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Peter Rotich authored
Make table prefix consistent
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Peter Rotich authored
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- Aug 14, 2014
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Jared Hancock authored
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- Aug 11, 2014
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Jared Hancock authored
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- Aug 07, 2014
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Jared Hancock authored
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- Aug 06, 2014
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Jared Hancock authored
And fixup the migration patch
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Jared Hancock authored
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- Aug 05, 2014
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Peter Rotich authored
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Peter Rotich authored
Implement the logic to set status
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Peter Rotich authored
Help topics and filters can override the default status
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Peter Rotich authored
Changed Resolved to resolved state Add ability to get statuses by states
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- Jul 28, 2014
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Peter Rotich authored
DynamicList initial data
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Peter Rotich authored
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- Jul 23, 2014
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Jared Hancock authored
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- Jul 07, 2014
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Peter Rotich authored
Add TicketStatus class and ticket_status table
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- Jun 25, 2014
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Thane de Loth authored
Multilanguage Support via gettext - added gettext encapsulations to all texts i thought necessary - added fallback function for the case that the gettext extension isn't loaded - added browser language detection - added gettext to the list of optional extensions in setup - rewritten some of the texts to use sprintf instead of appending strings - added german translation file - removed mark_overdue-confirm from cannedresponses.inc.php extend multi language support and a fex fixes - Better detection of translation files - Added functionality to redirect language codes (see redirecting language codes) - Ticket Status can be translated - The Datepicker can be translated - Extended functionality of 'testlang.php' to show what language code is used to translate Forgotten to apply a patch from RC5 to RC6 - Forgotten to change $var to $vars in line 380 of class.mailfetch.php - Removed unneeded comment Added php_gettext as primary translation engine - Added php_gettext support (thanks to Danilo Segan and Steven Armstrong) - php_gettext is now the primary translation engine - Extended language detection functionality Add error/misconfiguration checks and fix undefined variables
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- May 19, 2014
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
Change v1.8.2 to v1.9.0 Drop help tips for list properties
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- Apr 11, 2014
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Peter Rotich authored
Previously we required an account to associate a user to an organization.
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- Apr 09, 2014
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Jared Hancock authored
This will make upgrades from osTicket < 1.8.0 substantially faster and more reliable, considering that the previous ticket threads will not need to be explicitly converted to html.
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- Apr 07, 2014
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Jared Hancock authored
There was a major goof for osTicket 1.8.0 where the installer created a `form_id` column in the `%filter` table; however, the upgrader neglected to add the column. Therefore, users who have upgraded from a version previous to 1.8.0 will not have the `form_id` column in their database whereas users who installed osTicket >= v1.8.0 and upgraded will have the column. Since MySQL has no concept of `ADD IF NOT EXISTS`, this dynamic query will assist with adding the column if it doesn't exist. Thanks, http://stackoverflow.com/a/16405301/1025836
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- Apr 02, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Mar 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Client accounts now that the user is verified either via staff or the client's email mailbox, there's a much lower risk to showing a verified user other tickets and virtually no reason that an administrator should have to turn the feature on.
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Jared Hancock authored
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- Mar 13, 2014
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Peter Rotich authored
This is necessary to avoid illegal mix of collations error during upgrade for MySQL with strict language setting.
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- Feb 27, 2014
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Jared Hancock authored
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- Feb 22, 2014
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Jared Hancock authored
Because the file type normally defaults to the system default (for fetched emails at least), the backend char was not saved, because the file type char was left at the system default. Therefore, if a file is saved to a backend other than the default (in the database), the data will likely be saved to the backend, but the file metadata will reflect the incorrect backend. The only reason the file type char was not defaulted in the AttachmentFile::save() method was for the migration process from osTicet 1.6 to osTicket 1.7. This is mitigated by passing `false` specifically from the migration task. Since otherwise the file type char is now set, the backend char is now saved with the file metadata.
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- Feb 19, 2014
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Jared Hancock authored
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- Jan 27, 2014
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Jared Hancock authored
They are only available for tickets arriving via the email channel. All other channel (including email) use the new ticket form to record the subject and body, which are mapped to the 'Issue Summary' and 'Issue Details' fields respectively Structure the drop-down list for the `what` column to be future-minded concerning custom user data matching.
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