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  1. Oct 22, 2018
  2. Oct 21, 2018
  3. Oct 19, 2018
  4. Oct 03, 2018
    • aydreeihn's avatar
      File Disposition · 0c6e9acc
      aydreeihn authored
      This commit ensures that we use the correct disposition for downloading files.
      0c6e9acc
  5. Oct 02, 2018
  6. Oct 01, 2018
    • aydreeihn's avatar
      Attachment Names Issue · 08c0ac71
      aydreeihn authored
      This commit ensures that we will always get the correct attachment name regardless of if the file content is the same. Additionally, it ensures that the file_ids for attachments are compared in the correct order (elseifs)
      08c0ac71
  7. Sep 29, 2018
  8. Sep 28, 2018
  9. Sep 27, 2018
    • aydreeihn's avatar
      Form Attachment Issues · 31591904
      aydreeihn authored
      - Make sure we keep attachments in the session even if the page refreshes to display an error message
      - Reverse the array of files to be id => name instead of name => id
      - Make sure we retain the old ticket or task id if we encounter an error while trying to create a ticket or task from a thread entry
      - Make sure we have a valid fileId before returning file info
      - Make sure we can still add files for Canned Responses (id and name flip issue)
      - Make sure we can still add attachments to Internal Notes for Tickets and Tasks
      31591904
    • Peter Rotich's avatar
      Add period to DateTimeField · 7d3dfd0a
      Peter Rotich authored
      Add support for periods to DateTimeField allowing the search on range of
      dates based on set period like 'Today', 'This Quarter' or 'Last Week' etc.
      7d3dfd0a
  10. Sep 26, 2018
  11. Sep 24, 2018
    • aydreeihn's avatar
      View All Tickets for User · ddb5a070
      aydreeihn authored
      When clicking 'All Tickets' for a User from within a Ticket, make sure we search using the User's email address instead of their Full Name in case we have users with the same name.
      ddb5a070
  12. Sep 22, 2018
  13. Sep 17, 2018
  14. Sep 14, 2018
  15. Sep 13, 2018
    • aydreeihn's avatar
      Advanced Search Column Conditions · 417acb96
      aydreeihn authored
      This commit fixes an issue we had where the bolding on the Ticket Number and Subject columns of advanced searches showed the opposite of what they should have. We instead want them to be bold if the Tickets are Unanswered.
      417acb96
  16. Sep 12, 2018
  17. Sep 11, 2018
  18. Sep 10, 2018
    • Peter Rotich's avatar
      Merge pull request #4508 from aydreeihn/issue/open-canned-attachments · eb1f76a8
      Peter Rotich authored
      Oops: Creating Tickets with Attachments
      eb1f76a8
    • aydreeihn's avatar
      Oops: Creating Tickets with Attachments · da6075c4
      aydreeihn authored
      This addresses a careless copy/paste mistake made with 4496
      da6075c4
    • Peter Rotich's avatar
      DatetimeField: Format · 8623ed60
      Peter Rotich authored
      This commit adds the ability for DatetimeField to specify format string -
      this is useful when the field display requires specific format different
      from the system defined formats. For example during export.
      8623ed60
    • Peter Rotich's avatar
      Export: Make Export Fast Again · a0115226
      Peter Rotich authored
      This commit addresses longstanding memory and speed issues with ticket
      export especially when exporting large set of tickets.
      
      The implementation borrows heavily on Custom Columns, which introduced the
      idea of using placeholder field to parse the data from query (db) instead of
      making models to do the  parsing which led to related models getting fetched
      too -- and hence the memory issues.
      
      The commit also addresses caching of choices for selection fields and such
      to avoid expensive trips to database for each row!
      a0115226
  19. Sep 06, 2018
  20. Sep 05, 2018
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