- Aug 19, 2015
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Jared Hancock authored
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Nathan Febuary authored
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Nathan Febuary authored
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Jared Hancock authored
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Jared Hancock authored
Drop the 25 rule limit
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- Aug 18, 2015
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Jared Hancock authored
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
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Nathan Febuary authored
Adjusted all tables to use % instead of px. Styled dashboard page.
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Jared Hancock authored
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Jared Hancock authored
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Nathan Febuary authored
FAQ tweaks: fixed buttons, adjusted layout for all pages concerning FAQ, resolved Consistency issues.
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Nathan Febuary authored
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Nathan Febuary authored
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Jared Hancock authored
Add ticket count to page bottom. Team-assigned tickets show up in "My Tickets"
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This patch drops the content after the last boundary in a multi-part message which prevents it from being considered in some case where the available content sections are not favorable. Backport me to v1.9
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Only send one autoresponse to the same user for new messages sent in a five minute window per thread. This will stop looping because of bounces and OoO notifications not flagged as autoreplies
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Jared Hancock authored
Previously, the Ticket::getLastRespondent() method would find an agent, seemingly at random. This was aggravated by a logic mismatch in the Ticket::onMessage() method which would send a message to the last respondent if the "Assigned Agent" were select in the configuration for the new message alert.
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Jared Hancock authored
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Jared Hancock authored
No. Seriously. Like from 11k seconds down to 0.3 for a full-text search on several thousand tickets.
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Jared Hancock authored
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Jared Hancock authored
This patch makes the open and closed ticket counts on the client portal relative to the help topic search. It also hides the counts when doing text searches so that an extra count query isn't necessary.
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Jared Hancock authored
So, fields with only the 'required' flag set for users are shown for the registration page.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This greatly improves the performance collecting user and organization ticket statistics.
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Jared Hancock authored
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Jared Hancock authored
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