- Mar 30, 2015
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Peter Rotich authored
lock: Disable navigation warning if not using the lock feature Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
thread: Defer loading email header information Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
email: Use \n as the default line ending Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
email: Some bounce notices actually have rich content Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Mar 27, 2015
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Jared Hancock authored
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Jared Hancock authored
Here's an example email structure: ``` multipart/mixed - multipart/report; delivery-status - multipart/alternative - text/plain - text/html - message/delivery-status - message/rfc822 ``` The previous code would only find the body if the email main headers had: Content-Type: multipart/report; report-type="delivery-status". In such a case it would scan for a plain/text body. This patch will scan for the usual body if the scan for the body as usual if the report scan did not find anything. Also, output errors to stderr when running API from the command line
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- Mar 25, 2015
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Jared Hancock authored
It seems that most systems handle the newline character alone without a problem; however, some systems cannot handle the standard CRLF line ending at all.
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Jared Hancock authored
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Jared Hancock authored
The %ticket_email_info table needs an index on thread_id. This is done in the `develop-next` branch; however, this patch helps alleviate performance issues on the main branch until the `develop-next` branch is collapsed for main line development.
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- Mar 24, 2015
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Jared Hancock authored
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Jared Hancock authored
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- Mar 23, 2015
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Peter Rotich authored
search: Fix search for unassigned tickets Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
forms: Fix unset of all checkboxes on a form Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
collabs: Skip activity notice if collabs included in Cc header Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
alerts: Consider "alert assigned on new message" Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
i18n: Automate dns signature publishing for language packs Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
csv: Add UTF-8 BOM to export file Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
faq: Show proper internal/public category in drop-down Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
dashboard: Fix initial page load and stats pagination Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
kb: Add setting to enable only for authenticated clients Review-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
search: Fix search on create date
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Jared Hancock authored
Clear overdue on close Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
oops: Fix dropped custom data from API requests Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
filter: Trim match values when saving rules Reviewed-By:
Peter Rotich <peter@osticket.com>
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Ethan Bell authored
Fixed typo
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Peter Rotich authored
cdata: Drop ticket cdata on delete Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
files: Clear attachment box after posting a response Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
thread: Log remote IP for staff replies and notes Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Mar 19, 2015
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Jared Hancock authored
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- Mar 18, 2015
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Jared Hancock authored
Because CSV has no way of indicating a content character set, writing the file with a Unicode byte-order mark is useful to declare the content in UTF-8 encoding.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Mar 17, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
When sending alerts to agents, consider the setting of the new message alert configuration.
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Jared Hancock authored
This addresses the issue where the advanced search dialog was submitted before the date picker inputs were fixed up. This problem arises out of a difference between the agent's date formatting preference and the server being able to process that date format. The date pickers are reformated to yyyy-mm-dd before submission; however, for advanced search, the submission happened before the inputs were fixed up. This patch addresses the issue by manually fixing up the date in the submission routine for the advanced search dialog.
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- Mar 16, 2015
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Jared Hancock authored
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