Remove LEFT JOIN to time zone table in order to support upgrading from 1.6* to 1.7 + Fix bug on getDepts

Symbolic link to the upgrade patch for 1.6ST-1.7 upgrade - makes it easy, for devs, to indetify major patches

Rather than defaulting to either showing answered tickets or closed tickets
if there are no open tickets.

Allow staff members the ability to select a default paper size which will be
used in printing tickets via PDF. In the future, this may be overridden per
ticket by a dialog box at print time.

And fix various lint issues, include adding the yet-undefined-but-referenced
deleteAttachment() function for canned-responses and faq entries

Most things work, still outstanding
  - the table needs to support filtering like the graphs,
  - the bootstrap.css file needs to be culled of what isn't used for now,
  - g.raphael needs to be re-minned after a issue is filed with g.raphael
    for the snapEnds() function not picking reasonable graph axes.
  - split dashboard.php into several smaller js, css, etc., respective files

Move pending upgrade check to core class from config. Decouple core from config (doesn't extend config anymore)

Fix bug where setting overwrote all config rows because of missing where clause - (hint: multiple configs coming...)