PDF export class - Ticket2PDF + print-logo

include/class.pdf.php

+<?php
+/*********************************************************************
+    class.pdf.php
+
+    Ticket PDF Export
+
+    Peter Rotich <peter@osticket.com>
+    Copyright (c)  2006-2012 osTicket
+    http://www.osticket.com
+
+    Released under the GNU General Public License WITHOUT ANY WARRANTY.
+    See LICENSE.TXT for details.
+
+    vim: expandtab sw=4 ts=4 sts=4:
+**********************************************************************/
+
+define('THIS_DIR', str_replace('\\\\', '/', realpath(dirname(__FILE__))) . '/'); //Include path..
+define('FPDF_DIR', THIS_DIR . 'fpdf/');
+define('FPDF_FONTPATH', FPDF_DIR . 'font/'); //fonts directory.
+session_cache_limiter('private');
+require (FPDF_DIR . 'fpdf.php');
+
+class Ticket2PDF extends FPDF
+{
+	
+	var $includenotes = false;
+	
+	var $pageOffset = 0;
+	
+    var $ticket = null;
+
+	function Ticket2PDF($ticket, $notes=false) {
+
+        parent::FPDF();
+
+        $this->ticket = $ticket;
+
+        $this->includenotes = $notes;
+        $this->setMargins(5, 2, 2);
+		$this->AliasNbPages();
+		$this->AddPage();
+		$this->cMargin = 3;
+        $this->_print();
+	}
+
+    function getTicket() {
+        return $this->ticket;
+    }
+	
+	//report header...most stuff are hard coded for now...
+	function Header() {
+        global $cfg;
+
+		//Common header
+        $this->Ln(2);
+		$this->SetFont('Times', 'B', 16);
+		$this->Image(FPDF_DIR . 'print-logo.png', null, 5, 0, 20);
+		$this->SetX(200, 10);
+		$this->Cell(0, 10, "Support Ticket System", 0, 1, 'R', 0);
+		//$this->SetY(40);
+        $this->SetXY(60, 20);
+		$this->SetFont('Arial', 'B', 16);
+		$this->Cell(0, 3, 'Ticket #'.$this->getTicket()->getExtId(), 0, 2, 'L');
+        $this->SetX($this->lMargin);
+        $this->Cell(0, 3, '', "B", 2, 'L');
+        $this->SetFont('Arial', 'I',10);
+        $this->Cell(0, 5, 'Generated on '.Format::date($cfg->getDateTimeFormat(), Misc::gmtime(), $_SESSION['TZ_OFFSET'], $_SESSION['TZ_DST']), 0, 0, 'L');
+        $this->Cell(0, 5, 'Date & Time based on GMT '.$_SESSION['TZ_OFFSET'], 0, 1, 'R');
+		$this->Ln(10);
+	}
+	
+	//Page footer baby
+	function Footer() {
+        global $thisstaff;
+
+		$this->SetY(-10);
+        $this->Cell(0, 2, '', "T", 2, 'L');
+		$this->SetFont('Arial', 'I', 9);
+		$this->Cell(0, 7, 'Ticket printed by '.$thisstaff->getUsername().' on '.date('r'), 0, 0, 'L');
+		//$this->Cell(0,10,'Page '.($this->PageNo()-$this->pageOffset).' of {nb} '.$this->pageOffset.' '.$this->PageNo(),0,0,'R');
+		$this->Cell(0, 7, 'Page ' . ($this->PageNo() - $this->pageOffset), 0, 0, 'R');
+	}
+
+    function WriteText($w, $text, $border) {
+
+        $this->SetFont('Times','',11);
+        $this->MultiCell($w, 5, $text, $border, 'L');
+
+    }
+    
+    function _print() {
+
+        if(!($ticket=$this->getTicket()))
+            return;
+
+        $w =(($this->w/2)-$this->lMargin);
+        $l = 40;
+        $c = $w-$l;
+        $this->setDrawColor(220, 220, 220);
+        $this->setFillColor(244, 250, 255);
+        $this->setX($this->lMargin);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Status', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getStatus(), 1, 0, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Name', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getName(), 1, 1, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Priority', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getPriority(), 1, 0, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Email', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getEmail(), 1, 1, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Department', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getDeptName(), 1, 0, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Phone', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getPhoneNumber(), 1, 1, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Create Date', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, Format::db_datetime($ticket->getCreateDate()), 1, 0, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Source', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, ucfirst($ticket->getSource()), 1, 0, 'L', true);
+        $this->Ln(15);
+
+        $this->SetFont('Arial', 'B', 11);
+        if($ticket->isOpen()) {
+            $this->Cell($l, 7, 'Assigned To', 1, 0, 'L', true);
+            $this->SetFont('');
+            $this->Cell($c, 7, $ticket->isAssigned()?implode('/', $ticket->getAssignees()):' -- ', 1, 0, 'L', true);
+        } else {
+
+            $closedby = 'unknown';
+            if(($staff = $ticket->getStaff()))
+                $closedby = $staff->getName();
+
+            $this->Cell($l, 7, 'Closed By', 1, 0, 'L', true);
+            $this->SetFont('');
+            $this->Cell($c, 7, $closedby, 1, 0, 'L', true);
+        }
+
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Subject', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getSubject(), 1, 1, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Last Response', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, Format::db_datetime($ticket->getLastRespDate()), 1, 0, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Help Topic', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, $ticket->getHelpTopic(), 1, 1, 'L', true);
+        $this->SetFont('Arial', 'B', 11);
+        if($ticket->isOpen()) {
+            $this->Cell($l, 7, 'Due Date', 1, 0, 'L', true);
+            $this->SetFont('');
+            $this->Cell($c, 7, Format::db_datetime($ticket->getDueDate()), 1, 0, 'L', true);
+        } else {
+            $this->Cell($l, 7, 'Close Date', 1, 0, 'L', true);
+            $this->SetFont('');
+            $this->Cell($c, 7, Format::db_datetime($ticket->getCloseDate()), 1, 0, 'L', true);
+        }
+
+        $this->SetFont('Arial', 'B', 11);
+        $this->Cell($l, 7, 'Last Message', 1, 0, 'L', true);
+        $this->SetFont('');
+        $this->Cell($c, 7, Format::db_datetime($ticket->getLastMsgDate()), 1, 1, 'L', true);
+        $this->Ln(10);
+
+        //Table header colors (RGB)
+        $colors = array('M'=>array(195, 217, 255),
+                        'R'=>array(255, 224, 179),
+                        'N'=>array(250, 250, 210));
+        //Get ticket thread
+        if(($entries = $ticket->getThreadWithNotes())) { 
+            foreach($entries as $entry) {
+
+                $color = $colors[$entry['thread_type']];
+
+                $this->setFillColor($color[0], $color[1], $color[2]);
+                $this->SetFont('Arial', 'B', 11);
+                $this->Cell($w/2, 7, Format::db_datetime($entry['created']), 'LTB', 0, 'L', true);
+                $this->SetFont('Arial', '', 10);
+                $this->Cell($w, 7, $entry['title'], 'TB', 0, 'L', true);
+                $this->Cell($w/2, 7, $entry['poster'], 'TBR', 1, 'L', true);
+                $this->SetFont('');
+                $text= $entry['body'];
+                if($entry['attachments'] 
+                        && ($attachments = $ticket->getAttachments($entry['id'], $entry['thread_type']))) {
+                    foreach($attachments as $attachment)
+                        $files[]= $attachment['name'];
+                    
+                    $text="\n\n[".implode(', ',$files)."]\n";
+                }
+                $this->WriteText($w*2, $text, 1);
+                $this->Ln(5);
+            }
+        }
+
+    }	
+}
+?>