diff --git a/include/class.pdf.php b/include/class.pdf.php
new file mode 100644
index 0000000000000000000000000000000000000000..4d5fe5f76bc899816d13e519ac8e34a34b713bc6
--- /dev/null
+++ b/include/class.pdf.php
@@ -0,0 +1,213 @@
+<?php
+/*********************************************************************
+ class.pdf.php
+
+ Ticket PDF Export
+
+ Peter Rotich <peter@osticket.com>
+ Copyright (c) 2006-2012 osTicket
+ http://www.osticket.com
+
+ Released under the GNU General Public License WITHOUT ANY WARRANTY.
+ See LICENSE.TXT for details.
+
+ vim: expandtab sw=4 ts=4 sts=4:
+**********************************************************************/
+
+define('THIS_DIR', str_replace('\\\\', '/', realpath(dirname(__FILE__))) . '/'); //Include path..
+define('FPDF_DIR', THIS_DIR . 'fpdf/');
+define('FPDF_FONTPATH', FPDF_DIR . 'font/'); //fonts directory.
+session_cache_limiter('private');
+require (FPDF_DIR . 'fpdf.php');
+
+class Ticket2PDF extends FPDF
+{
+
+ var $includenotes = false;
+
+ var $pageOffset = 0;
+
+ var $ticket = null;
+
+ function Ticket2PDF($ticket, $notes=false) {
+
+ parent::FPDF();
+
+ $this->ticket = $ticket;
+
+ $this->includenotes = $notes;
+ $this->setMargins(5, 2, 2);
+ $this->AliasNbPages();
+ $this->AddPage();
+ $this->cMargin = 3;
+ $this->_print();
+ }
+
+ function getTicket() {
+ return $this->ticket;
+ }
+
+ //report header...most stuff are hard coded for now...
+ function Header() {
+ global $cfg;
+
+ //Common header
+ $this->Ln(2);
+ $this->SetFont('Times', 'B', 16);
+ $this->Image(FPDF_DIR . 'print-logo.png', null, 5, 0, 20);
+ $this->SetX(200, 10);
+ $this->Cell(0, 10, "Support Ticket System", 0, 1, 'R', 0);
+ //$this->SetY(40);
+ $this->SetXY(60, 20);
+ $this->SetFont('Arial', 'B', 16);
+ $this->Cell(0, 3, 'Ticket #'.$this->getTicket()->getExtId(), 0, 2, 'L');
+ $this->SetX($this->lMargin);
+ $this->Cell(0, 3, '', "B", 2, 'L');
+ $this->SetFont('Arial', 'I',10);
+ $this->Cell(0, 5, 'Generated on '.Format::date($cfg->getDateTimeFormat(), Misc::gmtime(), $_SESSION['TZ_OFFSET'], $_SESSION['TZ_DST']), 0, 0, 'L');
+ $this->Cell(0, 5, 'Date & Time based on GMT '.$_SESSION['TZ_OFFSET'], 0, 1, 'R');
+ $this->Ln(10);
+ }
+
+ //Page footer baby
+ function Footer() {
+ global $thisstaff;
+
+ $this->SetY(-10);
+ $this->Cell(0, 2, '', "T", 2, 'L');
+ $this->SetFont('Arial', 'I', 9);
+ $this->Cell(0, 7, 'Ticket printed by '.$thisstaff->getUsername().' on '.date('r'), 0, 0, 'L');
+ //$this->Cell(0,10,'Page '.($this->PageNo()-$this->pageOffset).' of {nb} '.$this->pageOffset.' '.$this->PageNo(),0,0,'R');
+ $this->Cell(0, 7, 'Page ' . ($this->PageNo() - $this->pageOffset), 0, 0, 'R');
+ }
+
+ function WriteText($w, $text, $border) {
+
+ $this->SetFont('Times','',11);
+ $this->MultiCell($w, 5, $text, $border, 'L');
+
+ }
+
+ function _print() {
+
+ if(!($ticket=$this->getTicket()))
+ return;
+
+ $w =(($this->w/2)-$this->lMargin);
+ $l = 40;
+ $c = $w-$l;
+ $this->setDrawColor(220, 220, 220);
+ $this->setFillColor(244, 250, 255);
+ $this->setX($this->lMargin);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Status', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getStatus(), 1, 0, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Name', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getName(), 1, 1, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Priority', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getPriority(), 1, 0, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Email', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getEmail(), 1, 1, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Department', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getDeptName(), 1, 0, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Phone', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getPhoneNumber(), 1, 1, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Create Date', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, Format::db_datetime($ticket->getCreateDate()), 1, 0, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Source', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, ucfirst($ticket->getSource()), 1, 0, 'L', true);
+ $this->Ln(15);
+
+ $this->SetFont('Arial', 'B', 11);
+ if($ticket->isOpen()) {
+ $this->Cell($l, 7, 'Assigned To', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->isAssigned()?implode('/', $ticket->getAssignees()):' -- ', 1, 0, 'L', true);
+ } else {
+
+ $closedby = 'unknown';
+ if(($staff = $ticket->getStaff()))
+ $closedby = $staff->getName();
+
+ $this->Cell($l, 7, 'Closed By', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $closedby, 1, 0, 'L', true);
+ }
+
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Subject', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getSubject(), 1, 1, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Last Response', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, Format::db_datetime($ticket->getLastRespDate()), 1, 0, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Help Topic', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, $ticket->getHelpTopic(), 1, 1, 'L', true);
+ $this->SetFont('Arial', 'B', 11);
+ if($ticket->isOpen()) {
+ $this->Cell($l, 7, 'Due Date', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, Format::db_datetime($ticket->getDueDate()), 1, 0, 'L', true);
+ } else {
+ $this->Cell($l, 7, 'Close Date', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, Format::db_datetime($ticket->getCloseDate()), 1, 0, 'L', true);
+ }
+
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($l, 7, 'Last Message', 1, 0, 'L', true);
+ $this->SetFont('');
+ $this->Cell($c, 7, Format::db_datetime($ticket->getLastMsgDate()), 1, 1, 'L', true);
+ $this->Ln(10);
+
+ //Table header colors (RGB)
+ $colors = array('M'=>array(195, 217, 255),
+ 'R'=>array(255, 224, 179),
+ 'N'=>array(250, 250, 210));
+ //Get ticket thread
+ if(($entries = $ticket->getThreadWithNotes())) {
+ foreach($entries as $entry) {
+
+ $color = $colors[$entry['thread_type']];
+
+ $this->setFillColor($color[0], $color[1], $color[2]);
+ $this->SetFont('Arial', 'B', 11);
+ $this->Cell($w/2, 7, Format::db_datetime($entry['created']), 'LTB', 0, 'L', true);
+ $this->SetFont('Arial', '', 10);
+ $this->Cell($w, 7, $entry['title'], 'TB', 0, 'L', true);
+ $this->Cell($w/2, 7, $entry['poster'], 'TBR', 1, 'L', true);
+ $this->SetFont('');
+ $text= $entry['body'];
+ if($entry['attachments']
+ && ($attachments = $ticket->getAttachments($entry['id'], $entry['thread_type']))) {
+ foreach($attachments as $attachment)
+ $files[]= $attachment['name'];
+
+ $text="\n\n[".implode(', ',$files)."]\n";
+ }
+ $this->WriteText($w*2, $text, 1);
+ $this->Ln(5);
+ }
+ }
+
+ }
+}
+?>
diff --git a/include/fpdf/print-logo.png b/include/fpdf/print-logo.png
new file mode 100644
index 0000000000000000000000000000000000000000..6526ebe0a15f393382e0339b38cef8422d7ff471
Binary files /dev/null and b/include/fpdf/print-logo.png differ