- Jan 08, 2014
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Jared Hancock authored
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- Jan 07, 2014
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Peter Rotich authored
Ensure form for fields created during install Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
Conflicts: include/class.http.php include/mysqli.php
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Peter Rotich authored
email: (Almost) always convert html on text body Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Don't send attachments in staff alerts Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Add underline button to redactor toolbars Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
This is especially important if the html ticket thread is disabled. In such a case the message body will still be HTML, but an HTML email should not be sent out.
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- Jan 06, 2014
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Jared Hancock authored
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Jared Hancock authored
Fixes #374
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Jared Hancock authored
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- Jan 03, 2014
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Peter Rotich authored
http: Legacy versions of IIS redirect incorrectly Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
(And newer versions don't seem to like the legacy code). This patch uses a `Refresh` header for IIS versions prior to 7.0 (included with Windows Vista / Server 2008). Starting with IIS 7.0, the Location header should be properly handled by IIS.
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Peter Rotich authored
perf: Use a materialized view to speed queue views Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
IE: Fix redactor and IE compatibility view for SCP Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Honor ticket number in subject line without brackets Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
Fix adding fields to an existing form
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- Jan 02, 2014
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Jared Hancock authored
Use a union query to avoid using DISTINCT and lots and lots of joins in the from clause. Initial tests seem to indicate about a 80% faster (~500ms down from ~800ms) on querying about 9k tickets).
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Jared Hancock authored
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- Dec 31, 2013
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Jared Hancock authored
This patch introduces an automatic materialized view to speed database performance when querying and displaying the ticket views. This can eventually be extended to the search and advanced search features to speed them as well. The data from the dynamic form entries related to ticket details is copied to a %ticket__cdata table. The %ticket__cdata table is then joined directly to the other tables in the query for the ticket view. MySQL is magically and dramatically faster using this method. The downside is that the disk usage for the custom data is doubled, and the time needed to update the dynamic data is at least doubled as the form entries and the materialized view must both be updated. This method should also extend well to other database platforms in the future. It will be likely that most other database query optimizers will have difficulty joining, scanning, and sorting the table models we have for custom data fields.
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Jared Hancock authored
We introduced a glitch in 29b37144, which was the patch that introduced matching on email headers other than the Subject. I misinterpreted the original `preg_match()` regex, thinking that it was requiring brackets. Looking at it again today, I see that it didn't. The current one does, however, require surrounding brackets. This patch also allows for extra letters or dashes between the `#` and the ticket number. Eventually we should allow the ticket number itself to have extra characters -- be formattable. Fixes osTicket/osTicket-1.8#342
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- Dec 23, 2013
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Jared Hancock authored
Fixes #356
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Jared Hancock authored
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Peter Rotich authored
upgrader: Fix 1.6 banlist corruption on upgrade Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
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- Dec 20, 2013
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clonemeagain authored
Otherwise the <img> doesn't get the correct uri for the image. Reviewed-By:
Jared Hancock <jared@osticket.com>
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- Dec 19, 2013
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Peter Rotich authored
Update ajax.php Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Dec 18, 2013
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clonemeagain authored
Ensure aquireLock doesn't interfere with renew/release
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- Dec 17, 2013
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Jared Hancock authored
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Peter Rotich authored
orm: Fix serious logic issue in the save() method Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Dec 16, 2013
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Peter Rotich authored
mysqli: Allow specification of a unix socket Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
names: Add option for original name Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
And define getInitials() function for %{ticket.name.initials}
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Peter Rotich authored
ui: Remove autocorrect from the user lookup dialog Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Peter Rotich authored
Fix UI bug where user change warning always showed Reviewed-By:
Peter <Rotich<peter@osticket.com>
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Peter Rotich authored
forms: Allow user name and email to be blocked Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
This box shows if the ticket open page is shown without selecting a new user account. Autocorrect should be disabled on that box too.
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