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Jared Hancock
authored
We introduced a glitch in 29b37144, which was the patch that introduced matching on email headers other than the Subject. I misinterpreted the original `preg_match()` regex, thinking that it was requiring brackets. Looking at it again today, I see that it didn't. The current one does, however, require surrounding brackets. This patch also allows for extra letters or dashes between the `#` and the ticket number. Eventually we should allow the ticket number itself to have extra characters -- be formattable. Fixes osTicket/osTicket-1.8#342
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