Department/Topic create now considers the possibility of preset id (primary key)
Default help topic routing to floating system's default department

bug: Not every form has action attr.

Reviewed-By: Jared Hancock <jared@osticket.com>

If enabled globally. Also, keep the columns consistent on search results.
Lastly, actually show _only_ unassigned tickets (not either unassiged to
staff or team)

Also, fix submission without a lock and locks are disabled

Fixes #2372
Fixes #2361