SLAs can be marked transient. When a ticket is assigned to a transient SLA
and it is transferred to a department or help topic having a default SLA,
the SLA will change to the SLA of the new department or help topic. This
process can continue as long as the ticket has a transient SLA assigned.
Once a non-transient SLA is assigned to the ticket, the SLA will no longer
change automatically. Thereafter, the SLA can only be manually changed.

Protect againts cross-site request forgery attacks by requiring a special
form-field or header to be sent with requests that modify ticket system
data.

This meant a slight change to the AJAX ticket locking mechanism. It was
defined to lock with a GET request; however, GET requests are defined as
safe methods and should not modify backend data (such as a lock
acquisition). Therefore, the the lock acquire AJAX method was changed to
require a POST method.

Also remove old, no-longer-used staff panel include files

And correct several undefined function errors from several source files. So
while function names in PHP are considered case-insensitive, it still makes
sense to use consistent camel casing for both defining and calling methods.
The lint test searches the code base for method calls, and then searches the
code base again looking for a function definition matching the name of the
function invoked. It's not failsafe, because it doesn't detect the class
from which the method should belong, so it's likely to have false negatives.
Furthermore, it won't work well for PHP 5 where several classes are built
into PHP (and aren't searchable in the osTicket code base).

Remove the include/staff/api.inc.php as it no longer appears to be used (and
contains references to undefined methods).