Commits · 9b2705b60a931d943d1b6c3ad85e09a852fbba60 · docker / osticket

May 13, 2015

pdf: Fix incorrect custom data in ticket print · 9b2705b6
Jared Hancock authored 9 years ago

9b2705b6

ui: Make autofocused fields declarative · a576e5ae

Jared Hancock authored 9 years ago

Instead of selecting the first enabled, visible, non datepicker field, just
use the new @autofucus HTML5 attribute to automatically select the
autofocused field

a576e5ae

Add direct download attribute to inline images hover · e7a75241
Jared Hancock authored 9 years ago

e7a75241

Use select2 for dropdowns · bbd35ea4

Jared Hancock authored 9 years ago

Chosen has a problem being rendered in a dialog box with overflow:scroll,
because the content of the dropdown widget is truncated with the scrollable
content of the dialog. Select2 addresses the issue by placing the dropdown
box in the <body> and absolutely positioning it into place.

bbd35ea4

i18n: Add language and spell check hints · 778f70d2

Jared Hancock authored 9 years ago

This patch adds Content-Language and <link rel="alternate"> information to
the client interface for better integration with search engines. It also
adds @lang attribute to the <html> element and various input, textarea, and
richtext boxes for better spell check integration and accuracy.

778f70d2

May 05, 2015
- Support complex submenus with attributes · cd78efd9
  Peter Rotich authored 9 years ago
  
  cd78efd9
- tasks: Add mass actions · d38928c9
  Peter Rotich authored 9 years ago
  
  d38928c9
- tasks: Add task view and actions. · 7ab5442b
  Peter Rotich authored 9 years ago
  
  7ab5442b
- thread: Make thread view template generic · 768f4ad8
  Peter Rotich authored 9 years ago
```
This will allow for any threadable object to render the thread.
```
  768f4ad8
- forms: Make base form extensible · 7256507d
  Peter Rotich authored 10 years ago
```
Add ability to extend Form
Support the concept of form ID
Clear/hide field errors on blur
```
  7256507d
- Tasks: Add task tab · 0f47a8db
  Peter Rotich authored 10 years ago
```
Add a tab for tasks
Add mass action for tasks
```
  0f47a8db
Apr 30, 2015

Add context typeahead to access email templates · 8aec31d2
Jared Hancock authored 9 years ago

8aec31d2
oops: Fix glitch if signature has html attributes · 7286353e
Jared Hancock authored 9 years ago

7286353e
Allow selection of original poster's signature · acc58c4b
Jared Hancock authored 10 years ago
```
Also add resend only option (for the case when "Edit and Resend" is not
allowed).
```
acc58c4b
Fixup thread counts for edited threads on ticket queue · 641b69f4
Jared Hancock authored 10 years ago

641b69f4

Implement resend and arbitrary history · c161b596

Jared Hancock authored 10 years ago

Add in the ability for an agent to resend a response. Optionally editing the
response before sending it, and setting the signature as is possible with
the usual responses.

When the response is resent, the edited version is marked as GUARDED, and
subsequent edits will result in new links in the history chain. That is,
when a response is edited and resent by an agent, that response will remain
in the history chain.

c161b596

Add concept of thread editing · 5570feca

Jared Hancock authored 10 years ago

Threads can be edited by marking the original as hidden and setting it's PID to
the id of the new entry. The new entry has cloned data from the original and
sets the `updated` timestamp to reflect the time of last edit. An edited flag
is added to the new entry to reflect its origin.

This patch suggests that agents can edit their own posts, department managers
can edit posts while the ticket is in their department, and that help desk
admins can edit anything.

If a post is edited more than once, only the most recent edit is kept.

5570feca

Apr 15, 2015

custom-data: Address major confusion · 4efef017

Jared Hancock authored 10 years ago

This feature addresses a major issue with the initial implementation of the
custom data system. The original system confused the usage of
database-backed field (dynamic-fields) and their corresponding
implementation. This created the need to crate awkward caching pieces to
ensure that validation errors and data was maintained. Furthermore, the
system confused the linking between form instances (dynamic-entry) and the
form used to represent that entry.

This patch addresses the confusion in two ways:

Dynamic form entries do not link directly to the dynamic form. Instead, the
::getForm() method returns something from the forms API directly.
Furthermore, the ::getFields() method does not return dynamic field
instances (database backed / designed fields). Instead, the actual
implementation of the fields from the forms API is retrieved. This allows
the fields to *always* be cached, which helps preserve data and validation
state.

Secondly, the dynamic form uses the same system, so that requests to turn a
dynamic form into a form (via ::getForm) will also result in the same
behavior, again, where the fields are represented as forms API fields rather
than the dynamic fields.

So going forward, the dynamic fields are *only* used to create corresponding
forms API field implementations. The are associated with the dynamic
counterparts as sparingly as possible.

4efef017

Apr 09, 2015
- oops: Fix missed jQuery upgrade · 3d736b4c
  Jared Hancock authored 10 years ago
  
  3d736b4c
Mar 23, 2015
- queue: Second try at browser truncating · fb5d1743
  Jared Hancock authored 10 years ago
  
  fb5d1743
Mar 18, 2015
- dashboard: Fix missing Raphael on PJAX load · 4f1f09e5
  Jared Hancock authored 10 years ago
  
  4f1f09e5
Mar 05, 2015
- perms: Mask user and org manage links on ticket view · 1e087588
  Jared Hancock authored 10 years ago
  
  1e087588
- perms: Implement search.all for user ticket queue · 4aae5f80
  Jared Hancock authored 10 years ago
```
Also, convert the user tickets template file to use ORM
```
  4aae5f80
- Add concept of permissions for users, orgs, search · 79888ba8
  Jared Hancock authored 10 years ago
  
  79888ba8
Mar 03, 2015
- forms: Allow HTML in the help text (hint) · 590d06bf
  Jared Hancock authored 10 years ago
  
  590d06bf
Feb 27, 2015
- bugs: Fix collaborators lookup · 4c5767b8
  Peter Rotich authored 10 years ago
  
  4c5767b8
- oops: Add forgotten template file · 7df3fced
  Jared Hancock authored 10 years ago
  
  7df3fced
- access: Allow empty staff banner. Show update errors · c94d56da
  Jared Hancock authored 10 years ago
```
Allow the staff banner to be set to empty (which is the default).

Also display the update errors back on the dialog for failed updated.
```
  c94d56da
Feb 26, 2015
- lists: truncate properties, add item search · e4c11256
  Jared Hancock authored 10 years ago
  
  e4c11256
Feb 17, 2015
- thread: Fixup collaborator access link issues · 89b80e26
  Jared Hancock authored 10 years ago
  
  89b80e26
Feb 10, 2015
- oops: Fix email header popup dialog · b41786cd
  Jared Hancock authored 10 years ago
  
  b41786cd
- orm: Convert thread, threadentry, emailinfo, attachment, and file · 0d90c4a6
  Jared Hancock authored 10 years ago
```
This patch converts the central file and threading classes over to use the
ORM.
```
  0d90c4a6
Jan 23, 2015
- lists: Update list management page · 2f34b5d3
  Jared Hancock authored 10 years ago
  
  2f34b5d3
Jan 13, 2015

filter: Implement several small things after discussion · 685b6480

Jared Hancock authored 10 years ago

  * Add trashcan icon for newly-added actions
  * Categorize filter actions
  * Use imperative phrases for action descriptions
  * Drop check boxes from simple actions (like reject ticket)
  * Hide empty forms on new ticket pages
  * Do not store config for nondata fields for actions
  * Implement a multi-use feature for actions, which will allow using a
    action more than once (for instance, multiple email sends)
  * Filter actions are sortable
  * Send email has from address configurable
  * %{user} token is valid as a recipient

685b6480

filter: Filter 2.0 — greater extensibility · 9150e18e

Jared Hancock authored 10 years ago

This patch rebases filters into a row-based layout and redesigns the filter
apply method to be more extensible. It also redesigns the UI to be more
dynamic and to allow for actions to be added without database modification
and actions can also have complex configurations.

9150e18e

Jan 12, 2015

topic: Forbid double addition of forms · a14aa610
Jared Hancock authored 10 years ago
```
And properly escape and display form title and instructions
```
a14aa610

Help topics have much better form configurations · 07e18dc1

Jared Hancock authored 10 years ago

Help topics can now specify one or more additional forms to be included on
the help topic and can also specify the sort order of those forms.
Furthermore, individual fields can be disabled per help topic, so that
unnecessary fields can be omitted when necessary, per help topic.

The disabled flag is recorded along side the field data so that the field
will not be accidentally added to the form later automatically. There is no
interface in this commit to enable a field which was disabled by the help
topic when ticket was created.

07e18dc1

Jan 09, 2015
- Fix plugin configuration form rendering · 32142b3a
  Jared Hancock authored 10 years ago
  
  32142b3a
Jan 05, 2015

oops: Fix a few small issues · 3323e013

Jared Hancock authored 10 years ago

  * Fix missing attachments join for Category (fixes #1654)
  * Fix crash on user account registration
  * Fix save button on user account (fixes #1655) — regression from bebc2d79

3323e013

Dec 30, 2014
- http: Use http build query · f0b18dad
  Peter Rotich authored 10 years ago
```
Use http::build_query instead of inline urlencode
```
  f0b18dad