Implement resend and arbitrary history
Add in the ability for an agent to resend a response. Optionally editing the response before sending it, and setting the signature as is possible with the usual responses. When the response is resent, the edited version is marked as GUARDED, and subsequent edits will result in new links in the history chain. That is, when a response is edited and resent by an agent, that response will remain in the history chain.
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- include/class.mailer.php 3 additions, 3 deletionsinclude/class.mailer.php
- include/class.thread.php 17 additions, 2 deletionsinclude/class.thread.php
- include/class.thread_actions.php 104 additions, 16 deletionsinclude/class.thread_actions.php
- include/staff/templates/thread-entry-edit.tmpl.php 45 additions, 6 deletionsinclude/staff/templates/thread-entry-edit.tmpl.php
- include/staff/templates/thread-entry-view.tmpl.php 42 additions, 3 deletionsinclude/staff/templates/thread-entry-view.tmpl.php
- include/staff/ticket-view.inc.php 1 addition, 1 deletioninclude/staff/ticket-view.inc.php
- js/redactor-osticket.js 2 additions, 2 deletionsjs/redactor-osticket.js
- scp/js/scp.js 11 additions, 2 deletionsscp/js/scp.js
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