- Jul 25, 2012
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Peter Rotich authored
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- Jul 23, 2012
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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- Jul 22, 2012
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Jared Hancock authored
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- Jul 21, 2012
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Jared Hancock authored
And remove unsupported filter of email headers
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Jared Hancock authored
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- Jul 20, 2012
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Jared Hancock authored
But don't send out canned responses for new tickets that matched a filter with an attached canned response if that response is not enabled. Also, explicitly block deletes to filters that are in use.
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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- Jul 16, 2012
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
- Move access to it's own table. - Refactor what department membership means in relation to group access
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- Jul 13, 2012
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Jared Hancock authored
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Jared Hancock authored
when they are in use by email filters
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Jared Hancock authored
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- Jul 10, 2012
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Jared Hancock authored
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- Jul 09, 2012
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Peter Rotich authored
Add print options supports - staff can now print a ticket thread without internal notes + select paper size on the fly
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Peter Rotich authored
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- Jul 02, 2012
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Jared Hancock authored
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- Jun 30, 2012
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Jared Hancock authored
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- Jun 29, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Jun 28, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Jun 23, 2012
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Jared Hancock authored
Add Team::hasMember utility method to assist in determining if a ticket is owned by a team that he currently-logged-in-staff is a member of. Then, check if the ticket is assigned to a staff member other than the current staff or to a team that the current staff is not a member of. If so (the ticket is not assigned to the current staff), then display the warning banner showing who currently owns the ticket.
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Jared Hancock authored
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- Jun 20, 2012
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Jared Hancock authored
Protect againts cross-site request forgery attacks by requiring a special form-field or header to be sent with requests that modify ticket system data. This meant a slight change to the AJAX ticket locking mechanism. It was defined to lock with a GET request; however, GET requests are defined as safe methods and should not modify backend data (such as a lock acquisition). Therefore, the the lock acquire AJAX method was changed to require a POST method. Also remove old, no-longer-used staff panel include files
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- Jun 18, 2012
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Jared Hancock authored
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Jared Hancock authored
Rather than defaulting to either showing answered tickets or closed tickets if there are no open tickets.
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Jared Hancock authored
Allow staff members the ability to select a default paper size which will be used in printing tickets via PDF. In the future, this may be overridden per ticket by a dialog box at print time.
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- May 13, 2012
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Peter Rotich authored
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- May 10, 2012
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Peter Rotich authored
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- May 01, 2012
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Peter Rotich authored
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- Apr 29, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Apr 28, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Apr 27, 2012
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Peter Rotich authored
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