And fixup the migration patch

Crowdin recreates YAML files with indent specifications which Spyc does not
currently handle:

body: |2
  body contents written
  here with 2 leading spaces

This is part of the Yaml spec after 1.0

backportme

Implement the logic to set status

Help topics and filters can override the default status

Changed Resolved to resolved state
Add ability to get statuses by states

Also add a drop-down list of common links include ticket links and login
pages for both agents and end users.

Also fix redactor translation for SCP

Add other locations as well a failsafe for the htmlentities() call

Previously, the characters would be removed and the data would be considered
empty which would bypass validation and clear the phone number on save
rather than triggering a validation error.

Ticket numbers are now configurable as a system-default and by help topic.
Previously, an administrator could select between six-digit random and
sequential numbers. Now, the sequence is selectable so multiple sequences
as needed, and a format can be specified to define how the ticket numbers
look. Formats can also be defined for each help topic.

DynamicList initial data

Also add a slight performance optimization for untranslated (en_US) help
desks