- Aug 23, 2012
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Peter Rotich authored
* Collapse Department into Staff tab. * Add a new 'Manage' tab - home for managing items, lists..etc. * Collapse Help Topics into Manage tab. * Move SLA and API from Settings to Manage tab.
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- Aug 13, 2012
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This will help distinguish between the knowledgebase part which encompasses FAQ's and canned responses, and the FAQ part which contains the articles detailing frequently-asked-questions.
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- Aug 11, 2012
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Peter Rotich authored
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- Aug 10, 2012
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Peter Rotich authored
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- Jul 29, 2012
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Peter Rotich authored
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- Jul 28, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Jul 25, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Jul 23, 2012
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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- Jul 22, 2012
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Peter Rotich authored
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- Jul 21, 2012
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Peter Rotich authored
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- Jul 20, 2012
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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- Jul 16, 2012
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Peter Rotich authored
- Move access to it's own table. - Refactor what department membership means in relation to group access
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- Jul 10, 2012
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Jared Hancock authored
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- Jul 09, 2012
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Peter Rotich authored
Add print options supports - staff can now print a ticket thread without internal notes + select paper size on the fly
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- Jul 08, 2012
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Jared Hancock authored
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- Jul 07, 2012
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Jared Hancock authored
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- Jul 05, 2012
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Peter Rotich authored
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- Jul 02, 2012
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Peter Rotich authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
And remove unnecessary parts of bootstrap.css
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- Jun 30, 2012
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Jared Hancock authored
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- Jun 29, 2012
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Peter Rotich authored
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Peter Rotich authored
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- Jun 28, 2012
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Jared Hancock authored
Migrate the PHP session from disk to database live. To pull this off, the session contents are written to database under the current session id. When the `ostversion` column is dropped from the %config table, the system will automatically switch to database-backed sessions in osTicket 1.7 mode. This is sort-of hacked together by carefully calling a instance method of the osTicketSession class statically, and modify the instance method to support static invocation.
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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