Initially, include support only for Gravatar

lock: Implement lazy locking system

Reviewed-By: Peter Rotich <peter@osticket.com>

i18n: Add option to find similar translations

Sorta-Reviewed-By: Peter Rotich <peter@osticket.com>

Fixes #2328

db: Fix timezone detection on Windows

Reviewed-By: Peter Rotich <peter@osticket.com>

Add unified CSV importing support

Reviewed-By: Peter Rotich <peter@osticket.com>

db: Fix missing definition of the %translation table

Reviewed-By: Peter Rotich <peter@osticket.com>

list: Fix add and edit for "Ticket Status" list

Reviewed-By: Peter Rotich <peter@osticket.com>

This patch shores up the new list management feature with the custom list
handler feature written to support lists being saved in a table other than
%list_item, namely the built-in ticket status list.

Also squelch the 'You sure?' popup appearing multiple times.

csrf: Fix CRSF violation on client login

Reviewed-By: Peter Rotich <peter@osticket.com>

canned: Show department-specific canned responses

Reviewed-By: Peter Rotich <peter@osticket.com>

tasks: Ticket tasks access

Reviewed-By: Jared Hancock <jared@osticket.com>

Restrict view access depending on agent's perm.

Also,
* use current year when no company name exists (yet)
* log a `created` timestamp for new files
* drop table %group during the upgrade

Also fix several javascript errors on ticket edit

The ORM should skip updates in the InstrumentedList for deleted items.