- May 23, 2014
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Jared Hancock authored
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- Mar 27, 2014
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Jared Hancock authored
Regardless of the configuration of the help desk registration, allow users to receive ticket links via email. This patch enables the display and operation of the ticket access link unless a user login is requested by the user or specifically required by the system.
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- Mar 25, 2014
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Jared Hancock authored
Client accounts now that the user is verified either via staff or the client's email mailbox, there's a much lower risk to showing a verified user other tickets and virtually no reason that an administrator should have to turn the feature on.
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Jared Hancock authored
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- Jan 20, 2014
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Jared Hancock authored
Administrators can disable client edits of ticket information. Hopefully, this will eventually be replaced by role-based ACLs placed on individual forms and fields.
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Jared Hancock authored
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- Jan 17, 2014
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Peter Rotich authored
The concept of extid is being retired to pave-way for customizatable ticket numbers.
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Peter Rotich authored
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Peter Rotich authored
- This is necessary so we'll have a name on record - even on user deletion. Pass the user id (uid) to ticket create instead of unpacked data.
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- Jan 16, 2014
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Peter Rotich authored
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- Jan 15, 2014
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Peter Rotich authored
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- Oct 09, 2013
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Mar 04, 2013
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Peter Rotich authored
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- Feb 19, 2013
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Peter Rotich authored
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- Feb 10, 2013
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Peter Rotich authored
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Peter Rotich authored
Add routine to import emailed & api files
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- Jul 25, 2012
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Peter Rotich authored
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- Apr 28, 2012
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Peter Rotich authored
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- Mar 23, 2012
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Peter Rotich authored
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- Mar 19, 2012
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Jared Hancock authored
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