- Feb 18, 2014
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Jared Hancock authored
The priority setting was broken when priority was added to the dynamic data
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- Feb 17, 2014
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Jared Hancock authored
Previously, the data blocks were inspected byte for byte. Now data blocks are parsed 1k at a time. Fewer PHP function calls ultimately means faster performance.
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Peter Rotich authored
Parse Microsoft TNEF email attachments Peter Rotich <peter@osticket.com>
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- Feb 14, 2014
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Jared Hancock authored
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- Feb 13, 2014
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Jared Hancock authored
Shift error checking into Mail_Parse::parseAddressList Reviewed-By:
Jared Hancock <jared@osticket.com>
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Michael Morrison authored
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- Feb 11, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Feb 07, 2014
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Peter Rotich authored
Simplify workflow for new ticket by staff Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
forms: Allow searching any priority Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
If the system has only one help topic automatically select the help topic and display any associated custom form.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Priority field and custom list fields have a prompt value (shows up only for drop-down widget). And the short and long answer fields have a placeholder configuration item.
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Jared Hancock authored
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Peter Rotich authored
Ignore case for ticket variables on custom fields Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Feb 06, 2014
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Jared Hancock authored
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- Feb 05, 2014
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Peter Rotich authored
Search for system emails in To and Delivered-To Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
This is needed to help us remove invalid characters set by some mail clients.
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Jared Hancock authored
Previously, the Delivered-To header was only used if the To header was not found
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- Feb 04, 2014
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Peter Rotich authored
i18n: Much better compat imll of mb_* funcs Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
The original compatibility functions for the mb_strlen, mb_strpos, and mb_substr functions was not implemented correctly. This patch uses the PCRE library to do Unicode processing
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Peter Rotich authored
pipe: Use Delivered-To and Message-Id from outer Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
If a wrapped mail is sent, copy the Delivered-To header into the nested message so it will be clear(er) how the mail arrived into the system. Also, copy the Message-Id into the nested mail if there is none to help against mails delivered repeatedly.
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Peter Rotich authored
oops: Fix report time frame interpretation Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Fix E_STRICT output from config class Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Feb 03, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Jan 31, 2014
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Jared Hancock authored
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Jared Hancock authored
Send staff alerts as Notice as opposed to an AutoRely Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
Some emails providers (e.g gmail/google) won't deliver emails marked bulk/autoreply to group email address.
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- Jan 30, 2014
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Peter Rotich authored
Ensure images, when initially placed, have a width Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
html: PHP DomDocument classes are in the `dom` ext Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Fixup Unicode whitespace mangling Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Fix a few link issues in the ticket thread Reviewed-By:
Peter Rotich <peter@osticket.com>
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http://`Jared Hancock authored
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Jared Hancock authored
Until we add text/plain bodies to the ticket thread without an enclosing <pre> element, we should not treat the <pre> element like a code or blockquote block.
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Jared Hancock authored
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